Simone Riva Email & Phone Number

Pavia, IT

Albuzzano, PV, IT

• As Area Sales Manager in customer care division, I have to combine sales responsibilities with a focus on customer satisfaction:
• Achieving Sales Targets: Develop and implement strategies to meet sales goals within the assigned area.
• Managing the Sales Team: Leads and supports the sales team, providing training and mentoring to ensure high performance, mainly with local agents
• Customer Relationship Management: Builds and maintains strong relationships with customers, addressing their needs and resolving issues promptly.
• Market Analysis: Monitors market trends and competitor activities to adapt sales strategies accordingly.
• Sales Reporting: Evaluates sales performance and reports results to senior management.

Albuzzano, PV, IT

• Establish the training conduction methodology, guarantee successful customer satisfaction, and create an innovative team for sharing knowledge.
• Identify Goals: Determine the specific objectives of the training.
• Assess Audience: Understand the audience's knowledge, skills, and learning preferences.
• Gap Analysis: Identify the gap between current and desired performance.
• Curriculum Development: Create a structured curriculum that covers all necessary topics.
• Learning Objectives: Define clear, measurable learning outcomes for each module.

Albuzzano, PV, IT

• B Corp - Establishing the basics for transforming the Group into a Benefit Company, through electronic assessments and internal interviews, the subsequence road to the B Corp certification is getting drawing.
• Be responsible for managing the innovation process inside and outside the organization
• Identifies strategies business opportunities and new technologies
• Develops new capabilities and architectures with partners, new business models, and new industry structures to serve those opportunities.
• Manage the innovation function
• Manage the interface of the innovation function with the rest of the organization

Albuzzano, PV, IT

• Internal training - after sale team members
• Internal training - service engineers, technical specialist
• Regulatory and guideline discipline
• After-sale development in the ASEAN area
• Visit customer for relationship building
• Develop Lean manufacturing strategy with internal team

North Bethesda, Maryland, US

SME in sterilization and decontamination process.Chair and supporter of Technical Tuesday - a moment where to share technical experiences

Basel, Baselstadt, CH

• Manager engineers for SIP/PQ project
• Supervises engineers to drafting PQ/Study Test Plans, Protocols and Reports for various PQ/Validation activities including but not limited to:
• Autoclave Process Qualification (PQ)
• Washer PQ
• SIP PQ
• SIP Hold Studies

Albuzzano, PV, IT

• Personnel coaching, development, task direction and resource management
• Ensure compliance with training & regulatory standards, corporate quality and conformance standards and safety, health & environmental procedures & regulations for the Pharmaceutical, Food & Beverage industries (eg..
• People development and management in dynamic organizations
• Commissioning, Process and equipment validation
• R&D and validation of moist heat sterilization processes Saturated steam Autoclave Superheated water and steam-air mixture Autoclave Implementation for introduction of new/improvements to process (cycle development).
• Plant shutdown project management – annual maintenance / process changeover