• Developing and executing strategic Projects along with continuous improvement approach in Business as Usual oprations• Forming and maintaining strong relationships with foreign Business clients understanding their unique needs, key problems, and objectives; providing sales and after-sales support (English & French) to corporate accounts• Identifying and implementing B2B Sales strategies• Ensuring synergy and cooperation between the team and the external partners• Guaranteeing the right backend/frontend implementations to maximize the performance (CMS PrestaShop®)• Optimizing inventory and assortment processes• Coordinating logistics and shipments (GLS Sell&Send)• Online store management activities: expertise on product content management and catalogue management; content editing and Translation (English & French)• Back-office operations (communication and scheduling, data entry, document archiving, database management, complaints and quality control, office maintenance, invoicing with Danea Easyfatt software)

• Web content management: updating and adding new content to the website through the e-commerce platform ®Magento, in particular Product catalog management (products, categories, pricing and stock) & Store management (homepage updating, promotions, website campaigns and newsletters)• Customer relationship management: providing sales and after-sales support (English & French) • Sales support: identify, research, and contact potential new customers (B2B & B2C); managing the sales negotiation process; handling purchase orders; coordinating logistics and shipments (MyDHL) • Translations of company profiles and product sheets (English & French)• Implementing and supporting Social Media Marketing initiatives (Facebook, Twitter)• Back-office & reporting activities

- Translation of information and communication material, technical working documents, EU regulations drafts- Supporting the development of communication actions carried out by the NRN – National Rural Network (institutional campaigns and events)- Translating, monitoring and updating the NRN website contents (www.reterurale.it) and the web community for young farmers (www.youruralnet.it)- Interpreting support service during ENRD (European Network for Rural Development), NRN and MiPAAF (Ministry of Agricultural, Food and Forestry Policies) official meetings with foreign delegations

- International Press Office and media Relations activities for: “G8 Energy Ministers Meeting 2009”; “Mille Miglia 2009" (the historic car rally in Italy); “Vini nel mondo – Spoleto 2009” (the Wine Festival promoting Italian wine in the world) - Institutional and Public relations - International Partners and Media relations- Daily press review - Writing/editing/translating press releases- Supporting the organization of press conferences

- Teaching of Italian Language and Culture to Chinese students - Coordination of a cross-bordered intercultural project between China and Italy