Order Management Specialist
CurrentCustomer facing rep that assists patients with placing their on-going supply orders through GE Centricity in the call center environment. Typically calls are inbound and can be insurance reps, patients, physician offices, other depts, or TM in the area looking for some assistance with patients, products, or services we offer. Ability to quickly adapt to the ever changing needs of the business by learning new skills, staying up-to-date on insurance changes and processes, taking the initiative to seek out beneficial information to elevate the patient experience and assist with retention.