Simone Webster Email & Phone Number

Atlanta, Ga

Coordinated and scheduled the Covid testing of all Stunt Crew and Accounting Department for film, Black Panther II, Wakanda Forever.

Atlanta, Georgia, United States

Managed/Directed all day-to-day lifestyle activities for a Property Management Firm and for residents of a Condo/Singe Fam Home/Townhome Residential Community until COVID. I am currently laid off.

− Achieve regional sales goals by contributing regional sales information, recommendations to strategic plans and reviews and by growing a sales force that grew the company’s Southeast Region by 20% .− Prepare and complete action plans, implement production, productivity, quality, and customer service standards.− Analyze various reports related to customers’ issues and provide resolution outcomes in a timely manner. − Meet regional sales financial goals by forecasting requirements, scheduling expenditures, analyzing variancesand initiating corrective actions.− Manage customer base by counseling district sales representatives; building and maintaining rapport with key customers as well as identifying new customer opportunities. − Design training programs and schedule onboard training for new hires and sales trainees.

Greater Atlanta Area

− Evaluated sales team performance to ensure company standards were followed. − Presented and led product training sessions for small to large groups which encompassed regional and national sales meetings, professional trade shows, and major organizational groups. − Developed retention training programs to improve customer satisfaction and performance metrics by 30%.− Implemented an onboarding program for new associates with product knowledge and sales strategies.

Greater Atlanta Area

− Trained and mentored new hires and supervisors on growth strategies. Managed daily business activities. Implemented district plans, monitored sales and profits, minimized losses and grew a sales team to the top three (3) organizations in the Southeast Region.− Assessed team members’ skills and developed training modules to meet company’s objectives.− Taught selling skills, soft skills as well as technical product training skills, and tracked results of training sessions completed by sales staff.− Maintained on-going education and training for all sales employees to strengthen product knowledge.− Observed staff performance and provided documented feedback to staff and management. − Worked closely with Regional Sales Training Manager to ensure training modules were followed.

Greater Atlanta Area

− Supported sales team in co-hosting guest tours and presented hotel guests with personalized businesspackages designed to increase hotel revenue and improve guest services. − Ensured all equipment in the Business Center was in good working condition.− Responsible for updating all valid business information and maintaining knowledge of all business machines.− Managed daily and monthly revenue related to the Business Center; prepared daily reports,ensured Front Office Manager was informed on every aspect concerning daily operational activities, and performed other assignments delegated by hotel management.