Simon Færch Email & Phone Number

Copenhagen, Dk

Copenhagen, Capital Region, Denmark

- 2 more markets with a local presence- 25% increase of client portfolio as a result of sales engineering and business growth- Joined 8 international events with ISV partners such as Microsoft and Dunnhumby- 8 markets ranked #1 in App Store with white-label app created by my team- Part of commercial leadership team and reporting to the executive team- eNPS 8,8

Copenhagen, Capital Region, Denmark

- 47 FTEs with 9 direct reports- 3 agile Product Teams and one UX/UI Department located in four countries- 200.000 daily shopping-experiences and payments where I had End-to-End responsibility- With 100,000 subscribers, established a prepaid food account generating ARR of 400 million euros- Part of technology leadership team and reporting to the executive team- eNPS between 8,1-8,7

- 2.8 million downloads and 740.000 active users - I had the DevOps responsibility for Coop app- 20% of all transactions were made by the Scan & Pay solution developed in my team- Engaged in collaborative sessions with Product Owners (PO's) to formulate the product vision- 13 design sprints including prototype development and proof-of-concepts were made in my team- 23 FTEs and part of technology leadership- eNPS between 8,4-9,1

- 1100 stores got Coop's first mobile self-scanning solution- Media attention with interviews on TV2 and radio programs, and featured articles in newspapers such as Børsen, Politiken, and Jyllands Posten

- 16% sign-up conversion rate in SEAS-NVE Customer/Coop Membership Integration project- Responsible for creating and qualifying core digital business initiatives at Coop- Mobile website launch for Irma project, contributing to matching conversion rate between mobile and desktop versions within a year

- Grew email outreach from 30,000 to around 200,000 subscribers in two years- Website launched for 4,000 internal members- 145.000 kids got a new cooking app and website "Go Cook".

I served in the Communication Department, overseeing strategies, campaigns, email marketing, and websites. As the editor for fdb.dk and another internal website catering to 4,000 members, my focus on result-driven marketing strategies became evident.In this role, I mastered the art of planning impactful campaigns and crafting compelling press releases and newsletters tailored to specific target groups. Recognizing the untapped potential in email marketing, especially with an initial 10,000 email addresses, I initiated a transformative effort. Two years later, I proudly announced a remarkable achievement—our outreach had surged to around 200,000 subscribers. This substantial growth underscored the success of our marketing endeavors, as these subscribers consistently received newsletters from various websites on a weekly basis.

Kalvebod Brygge

I primarily focused on online communication regarding banking and mortgage products. Through this experience, I gained insights into the significance of customer satisfaction and honed skills in ensuring customer contentment.