• Displaying deep industry knowledge, with an understanding of, and experience with, data, analytics and workflow solutions, in this client facing role that is highly consultative, innovative, and driving client focused solutions• Identifying and commercialising new solutions for lenders and brokers, providing thought leadership on behalf of CoreLogic in NZ. • Created and delivered Climate and Hazard proposition and solution set for NZ Banking and Finance Market• Launched innovative new Commercial estimator solution to the NZ Insurance market • Led delivery of future product roadmaps for Banking, Finance and Insurance market.• Completed migration of all Banking and Finance customers from legacy platform to new strategic, API driven, cloud based platform

Providing Digital Strategy, Product Delivery, new web and online experience strategy, and implementation

Created new web experience, online experience strategy, and implementation approach for delivery of new website. This included market analysis, customer segmentation and profiling, information architecture, developer selection request for proposal documentation, product vision and roadmap, user stories and product backlog

• Senior Digital Strategy Lead / Business Banking Digital Strategy Partner• Lead for next generation banking capability development, with senior business leaders and technology experts. Advisory to business units, such as Wealth and Insurance.• Created accelerator strategy model for digital, significantly increased delivery cadence / speed to market, supporting new customer experiences.• Managed internal key stakeholder groups to govern creation of strategic roadmaps with improved cross division collaboration and planning.• Delivered strategic approach for implementation of next generation banking experiences.• Created 2017 / 2018 Digital Strategy implementation plans with senior Digital leadership, and wider business stakeholders, prioritising and deciding technology delivery.• Delivered strategy to overhaul and implement digital experience capabilities to fulfil group future digital aspirations• Worked with Business Banking Division, creating a Business Banking Digital Product & Technology Strategy. This included strategic vision, customer segmentation and profiling, functionality assessment and backlog, strategic product roadmap and channel experience propositions.• Created business case for new Business Banking strategic partnership including industry analysis, strategy alignment/positioning, use cases and high level delivery roadmap.• Drove identification of service pain points and issues through to new delivery propositions.

• As part of a re-structure of the Marketing and Brand Experience Division my role responsibilities were increased, including all transformation services and systems, to deliver enhanced digital capability for the group.• Worked with CRM vendor to extend capabilities making available data reusable to provide improved sales opportunities

Product Lead/ Senior Product Owner for Digital Customer Propositions. Initiating, shaping and driving digital products from initiation to delivery and benefit realisation. Created and maintained product vision, roadmaps, user stories, use cases and backlog. Collaborated in sprint planning, retrospectives, poker planning rollout and product roadshows. Lead for all digital transformation initiatives, identifying new and enhanced digital service capabilities, improving omni-channel customer experience and enhancing business efficiencies. Leadership and accountability of over fifty project team members and 3 permanent staff.• Product lead/Senior Product Owner of a complete transformation of Legal & General’s self-service platform and omni-channel capability:o £5 million budget for Phase 1 delivered on time and to budget;o Leadership and accountability of over fifty project team members of outsourced partners, strategic suppliers and permanent staff;• Successfully introduced Agile methodologies for the first major delivery in Legal & General;o Fostered new ways of working with key strategic suppliers and better business outcomes;o 330,000 visits since launch in Feb 2015 and 141,000 unique customers since launch in Feb 2015;o Moved from single channel to omni-channel customer experiences with single customer view and customer experience platform.• Delivered all new customer registration technology for all end customer digital services:o Registration time dropped from 10 days to 2 minutes;o registration to login conversion increased from 30% to 96%;o Permission to market rates increased from 34% to 75%;o Customer registrations per year up 50% in 1 year with no additional marketing spend.

• Created digital product strategy and delivery processes for Legal & General products onto third party competitor platforms for Offshore Bond and Self-Invested Personal Pension (SIPP)• Delivered the above products onto 4 key third party platforms.• Implementations helped increase assets under administration (AUA) on the IPS Platform to over £8bn and increased registered customers to 400,000.• Delivered new business proposition and business case for the creation of a customer self-service investment platform, to meet the changing regulatory environment introduced as part of the retail Distribution Review (RDR).• Initiation and delivery of proposition, business case and plans for implementation of group wide social collaboration platform for Legal & General.• Full responsibility for product strategy and delivery of Legal and General Savings and Investment products onto (competing) Third Party Platforms.• Delivery of new technology propositions and digital investor platform to encourage customer acquisition and maintain customer levels within the Investment platform market. • Account management for technology implementations as part of the wider relationship under the Platform Services Director.