As an experienced Learning and Development leader and retail marketeer, I have developed innovative training and coaching programs and retail programs that have led to increase sales, engagement, and knowledge. I have inspired, coached, and managed field marketing and sales teams globally to excel on their KPI’s, goals and performance through strong employee engagement, high performance coaching and culture building.I have created a global LMS training digital platform that increased users by 30%, a brand advocacy programme that produced a community like no other which delivered 150,000 sales annually, delivered £2.5m net profit and a global coaching strategy plan that resulted in increased sales of 15%.In addition, I have developed and implemented retail campaigns that have driven awareness and incremental sales across the retail estates.I am a team player who motivates, inspires, and drives marketing and sales team. I am results orientated individual who regularly manages and presents at C-Suite level. Additionally, I have strong SaaS skills and knowledge to deliver engaging digital training platforms and applications.KEY SKILLS & ACHIEVEMENTS Led, coached, recruited and inspired a 40 strong field sales team to exceed their quarterly KPI targets which resulted in increased market share of 7.2% and through strong engagement and communication skills did not lose one person for two years. Created, launched, and managed an industry leading retail ambassador program that nurtured a special community of Sony advocates, through recognition, motivation and rewards which resulted in increased customer service NPS scores and sales of over 180,000 smartphones annually. Coached and inspired European Sales Team through various coaching techniques including high performance, habit forming, negotiation skills and objection handling that resulted in increased sales of 15% Developed and created a global LMS training digital platform which increased engagement, recognition, and knowledge by 30% and drove efficiencies by saving the company $250,000 annually. Produced and implemented the global training & coaching strategy plan which focused on culture, values, motivation, and goal setting which resulted in higher employee satisfaction levels and engagement. Built relationship with the major retailers such as Carphone Warehouse, John Lewis and Tesco to deliver best in class training for their workforce plus implemented retail campaigns that drove incremental sales and brand awareness.