Lead the planning, implementation and provision of operational services across 5 sites.Plan and project manage school operational improvement projects across the estate in cooperation with departmental heads. Lead the negotiation and contract tendering process; specifying, procuring and supervising works projects and programmes.Develop and manage budgets relating to the maintenance and procurement of all estate and facility services.Plan, procure and manage all preventative and reactive maintenance, using both directly employed staff and contractors. Responsible for the management of all Health, Safety and Fire issues relating to the School's overall Health and Safety Policy ensuring compliance with all statutory Health and Safety regulations.Lead and facilitate the training and personal development of the support staff team.

Supporting distance learning students studying for their BA in Leadership and Management

Regional Operations Manager, Rathbone TrainingPlan and implement operational and strategic change in personnel and performance management, quality standards and processes, financial management and budgeting, governance and planning across 4 sites and 50 people. Successfully led and managed the centre management teams operational resources and negotiated contracts valued in excess of £3m, exceeding performance targets (in one team by 20%) through introducing new quality standards and systems to monitor performance and complianceIntroduced a new management team to an underperforming centre. The teams' integration resulted in a successful external audit that highlighted the strength of leadership and management.Researched and operationally developed Rathbone's training and client support systems, increasing the scope and impact of its training and welfare offer to a more diverse client group, including commissioning facilities, which allowed the centre to expand and offer more diverse training, increasing income by 10%.

Managed a leadership and development training facility. Devised and implemented plans which increased centre usage by 15% in 12 months. Designed and implemented a 'Personal Development' programme for a team of 12 civilian instructors which increased staff retention by 20% over two years. Customer focused and involved in the marketing and promotion of the centre to a Tri-service customer base. Managed assets valued in excess of £2.5m.

TidworthManaged the operation of the Army's School of Physical Training as both the Chief Instructor and Dive specialist for the Regular and Territorial Army. Successfully re-introduced Sub Aqua Diving at the ASPT as an Army wide adventurous training activity.Successfully managed the transfer of the Schools activities to other sites Army wide.

Financial management and Purchasing/ Contracts Officer with responsibility for the effective management of combined budgets of £250K. Successfully reduced centre costs by 10% during tour of duty.