Simon Gurecki Email & Phone Number

Mississauga, On, Ca

Mississauga, On, Ca

Toronto, Ontario, Canada

Director of Professional Services for our MPS business, focusing on Planning and Scheduling and Traveler Experience

Mississauga, Ontario, Canada

I lead Professional Services delivery teams that are responsible for delivering our Fixed Route Scheduling, Operations Management, Traveler Information, Demand Response and Demand Response ITS (Intelligent Transportation Systems) Software solutions. I support a team of Implementation Managers by providing professional growth, support them through challenges, and work on identifying creative solutions.I am responsible for forecasting yearly and quarterly financial targets and ensuring the implementation teams are staying on task and achieving their targets. I participate in executive steering meetings with internal and external project sponsors and lead business change and process improvement in order to successfully deliver projects that bring value to our customers in an efficient and effective manner.

Toronto, Canada Area

As the Delivery Manager for the OPS (Operations Management) and SPA (Fixed Route Scheduling Planning and Analysis) software implementation teams I am responsible with managing technical resources, implementation leads and technical leads, their project utilization, providing technical leadership and ensuring they are able to successfully deliver and progress projects to the highest standard.• Manage the team to achieve financial, operational, and customer satisfaction targets and metrics.• Forecast yearly revenue and manage the implementation teams to achieve net revenue goals.• Implement new project delivery process techniques to maximize team efficiency.• Resource Management and utilization.• Work with the implementation team on Professional growth strategies.• Coaching and mentoring the implementation team on project delivery processes and product functionality.• Participating in requirements gathering sessions and technical design discussions.• Working directly with Industry Solution Managers and Sales on request for proposal documentation.• Review and approve pricing and statements of work for project engagements.• Understanding and managing technical scope requirements.• Working with development to identify product solutions to meet customer requirements.• Ensuring that team metrics are maintained and all Administrative tasks are accurate and complete.• Deployment/Testing/Troubleshooting of software solutions.• Maintaining client satisfaction throughout the project life cycle.• Conduct annual performance reviews and provide annual performance scorecards to each individual team member.

Mississauga

As the Delivery Manager for the OPS (Operations Management Software solution) implementation team I am responsible with managing a team of implementation resources, their project utilization, providing technical leadership and ensuring they are able to successfully deliver and progress projects to the highest standard.• Manage the team to achieve financial, operational, and customer satisfaction targets and metrics.• Forecast yearly revenue and manage the implementation team to achieve net revenue goals.• Implement new project delivery process techniques to maximize team efficiency.• Resource Management and utilization.• Work with the implementation team on Professional growth strategies.• Coaching and mentoring the implementation team on project delivery processes and product functionality.• Participating in requirements gathering sessions and technical design discussions.• Working directly with Industry Solution Managers and Sales on request for proposal documentation.• Review and approve pricing and statements of work for project engagements.• Understanding and managing technical scope requirements.• Working with development to identify product solutions to meet customer requirements.• Ensuring that team metrics are maintained and all Administrative tasks are accurate and complete.• Deployment/Testing/Troubleshooting of software solutions.• Maintaining client satisfaction throughout the project life cycle. • Conduct annual performance reviews and provide annual performance scorecards to each individual team member.

Mississauga

As a Product Specialist for Trapeze, I am responsible for the implementation of Trapeze OPS and ViewPoint at client sites as well as providing all associated user training and support. My responsibilities include installations, configurations and database development of Trapeze OPS and ViewPoint. I also develop and lead training sessions for system administrators and end users. My experiences include but are not limited to:* Carrying out OPS and ViewPoint Business Process and Requirements analysis to understand client requirements* Install and configure systems to meet client needs* Document client-specific customizations and work closely with product management for the development of customizations* Support implementation planning of Trapeze OPS and ViewPoint at client sites* Carry out end user and system administrator/super user training related to OPS and ViewPoint* Testing and troubleshooting product updates and enhancements* Develop and maintain strong and effective relationships with clients* Leveraging working knowledge of SQL, networks, operating systems and software architecture

Ontario College Advanced Diploma, E-Commerce Management

Foundations Of Project Management

School of Continuing Studies

Education record