Simon Higginson
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Simon Higginson Email & Phone Number

SME - Optus Customer Service and Technical Support and Talent Ambassador at Optus
Location: Smithfield Plains, South Australia, Australia 17 work roles 4 schools
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Current company
Role
SME - Optus Customer Service and Technical Support and Talent Ambassador
Location
Smithfield Plains, South Australia, Australia
Company size

Who is Simon Higginson? Overview

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Quick answer

Simon Higginson is listed as SME - Optus Customer Service and Technical Support and Talent Ambassador at Optus, a company with 10167 employees, based in Smithfield Plains, South Australia, Australia. AeroLeads shows a matched LinkedIn profile for Simon Higginson.

Simon Higginson previously worked as Fire Warden at Optus and Talent Ambassador at Optus. Simon Higginson holds Cert Iv Business/Marketing, Marketing from Tafe Sa.

Company email context

Email format at Optus

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Optus

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Profile bio

About Simon Higginson

About me, I am a hard working passionate individual, I play nice with others and work harder than most on my own.I strive to be the best, I constantly monitor my stats daily so I know where I am at all the time, and or where I need to be.I am very goal and career orientated and always have my sights set higher than what is required.I have worked from everywhere from digger ditches and cooking bread, to sales and technical support.My ultimate goal is to move into a HR role to which I am about to undertake another TAFE course, this time to get my diploma in HR.Always looking for opportunity not waiting for my door to be knocked on.

Current workplace

Simon Higginson's current company

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Optus
Optus
SME - Optus Customer Service and Technical Support and Talent Ambassador
australia
Website
Employees
10167
AeroLeads page
17 roles

Simon Higginson work experience

A career timeline built from the work history available for this profile.

Fire Warden

Current

I am also happy to add Fire Warden and First Aider to my list of qualifications thanks to the team at Optus.

Jun 2024 - Present

Talent Ambassador

Current

Australia

May 2024 - Present

Subject Matter Expert

Current
Sep 2023 - Present

Business Fleet Customer Experience Consultant

Current

Adelaide, South Australia, Australia

May 2022 - Present

Subject Matter Expert And Talent Ambassador

Current

Australia

Knowledge expert and information sponge.Subject matter expert for Optus LOOP, NBN and Mobile services and Talent Ambassador to share what is happening and where we are heading for Optus

May 2022 - Present

Service Delivery Specialist - Tier 1 Technical Support

Adelaide, Australia

Jul 2018 - Apr 2022

Customer Service Representative

Adelaide

Technical support, account and billing assitance

Oct 2015 - Jun 2018

2Ic And Retentions Manager

Tsa Telco Group

Adelaide, South Australia, Australia

Second in Charge for my team and I was also the sole Customer Retentions Manager for our Outbound Call Centre

Sep 2012 - Oct 2015

Sample Preparations

Unloading, Loading, Sorting, Milling of mine Ore samples

Jan 2012 - Jun 2012

Customer Service Assistant

Retail Sales, Customer Service, Open and close of business, Personal finance and Buys and Loans

Feb 2011 - Jan 2012

Customer Service Assistant

Caltex

Cash HandlingCustomer ServicePOS and EFTPOS salesEnd of DayStock control and rotationPromotionsCustomer RelationsRosteringStaff training

Jul 2008 - May 2010

Customer Service Operator - Team Leader

Link Q

Optus directory assistancePersonal PagingTroubleshooting for Thomson TelecomWord processingCall patching and transferringTeam Training/Coaching

Jul 2006 - Oct 2007

Technical Support Manager

Zone Internet Cafe

Customer Service - advising and assisting customers with computer usage.Program Installations Word processing approx. 100wpm. CD copying and printing Transfer of photos to cd/flash drive Open/Close of premisesTransfer of money and safe depositingScooter hire and maintenanceUse of cash registerGeneral cleaning dutiesPromotion and Competition organization.

Oct 2005 - Jul 2006

Console Operator

Cash HandlingStock TakeStocking shelvesPOS - promotionsGeneral Cleaning and Maintenance

Sep 2001 - Sep 2004

Function Manager

Hotel Adelaide International

Meeting and Greeting customersSetting up restaurant and dining for functionsSupervision of staffPreparation of Cocktails and drinksFront and back of house liaison

Feb 2003 - Apr 2003

Bar Attendant

The Rosemont Hotel

Responsible service of alcoholMixing cocktailTable serviceCash handling, credit card transactions and EFTPOSTAB and KENOAssistant Gaming Promotions Food preparationSupervising Functions and Parties

Jan 2002 - Dec 2002

Labourer

Ready Workforce

Various Labour positionsForklift OperationsMarquee erecting for Clipsal 500Tray handlingPicker-PackerFelt manufacturing and distributionGeneral handTeam Leader

Dec 1999 - Dec 2001
Team & coworkers

Colleagues at Optus

Other employees you can reach at optus.com.au. View company contacts for 10167 employees →

4 education records

Simon Higginson education

Cert Iv Business/Marketing, Marketing

I have studied Cert I in Electrotechnology, Cert II and III in Hospitality, Leadup to prevoc Plumbing, Cert III and IV in marketing.

Diploma In Business And Marketing, Business, Management, Marketing, And Related Support Services, Pass

Sace Stage I, History

Woodville High School

Activities and Societies: Marital arts (many styles) Soccer, basketball, Driving, TennisStudied.

Year 11

Woodville High School
FAQ

Frequently asked questions about Simon Higginson

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What company does Simon Higginson work for?

Simon Higginson works for Optus.

What is Simon Higginson's role at Optus?

Simon Higginson is listed as SME - Optus Customer Service and Technical Support and Talent Ambassador at Optus.

Where is Simon Higginson based?

Simon Higginson is based in Smithfield Plains, South Australia, Australia while working with Optus.

What companies has Simon Higginson worked for?

Simon Higginson has worked for Optus, Nec Corporation, Internode, Tsa Telco Group, and Intertek.

Who are Simon Higginson's colleagues at Optus?

Simon Higginson's colleagues at Optus include Hitesh Thakkar, Karan Ahuja, Shoujii Khisha, Cory Bulmer, and Renee Vine.

How can I contact Simon Higginson?

You can use AeroLeads to view verified contact signals for Simon Higginson at Optus, including work email, phone, and LinkedIn data when available.

What schools did Simon Higginson attend?

Simon Higginson holds Cert Iv Business/Marketing, Marketing from Tafe Sa.

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