Simon Gibbs Email & Phone Number

Melbourne, Victoria, Australia

Develop and distribute Business Reporting to support SBA's business practices and initiatives. This includes initiating and driving initiatives relevant to reporting; plus developing strategic and operational reporting to assist in driving major projects, like Member and Employer Retention.

Carlton

Key strategic adviser to Deputy CEO, operating on a project management basis, focused on business improvement, supported by a wide range of ongoing process improvements. Notable outcomes include ongoing development of client retention initiatives, introduction of performance tracking dashboards, and massively improved management of super contributions.

Melbourne, Australia

While completing a Graduate Diploma of Primary Teaching, my considerable work capacity, and outstanding organisation skills, allowed me to concurrently establish an independent consulting business. I was a highly successful in delivering for clients, while also obtaining outstanding academic results, both theoretical and practical.

Melbourne, Australia

• The business manufactured and distributed an award-winning range of packaged gourmet sweets, savouries and preserves. While collaborating with the co-owner to establish and grow the business, my primary.
• Winning the 2012 Hobsons Bay Business Excellence Awards: New Start-Up Business
• Nomination for the 2013 Telstra Australian Business Awards: Start Up Business
• Winning Medals at the Royal Agricultural Society of Victoria's Fine Food Awards in 2011, 2012, 2013, and 2014
• Strongly growing distribution, leading to representation at 30+ stockists throughout Victoria, including Leo's Fine Food & Wine (an independent supermarket chain)
• Growing corporate profile using weekend markets and corporate hamper orders

Melbourne, Australia

A varied role focused on business improvements, while driving strategic initiatives and process improvements. Successfully undertaken elements of the role included locating and acquiring property for sophisticated investors; sales development focused on expanding the distribution network of third party intermediaries; and developing and delivering.

• Profitably developed and implemented multiple strategic and operational initiatives to address retention across 260,000+ Mercer Super Trust (MST) members. The significance of the success was identified independently.
• Introduced proactive member calls for exiting members generating ‘late saves’ at an annualised rate of $300m.
• Created and drove Financial Adviser call programs to promote client relationships, generating some $150,000 pa in advice fees
• Constantly reviewed and re-engineered admin and call centre procedures to improve retention, e.g. improved application forms, online pop-ups for ‘at-risk’ members logging in to the website, and for customer service.
• Instigated online popups to improve the level of member contact details

Melbourne, Australia

• With a primary objective of augmenting the CEO’s running of the business, this role had wide discretion to initiate improvements across the business. Particular responsibilities successfully undertaken included:
• Product development to diversify revenue and better meet client needs
• Staff (and office) management to improve calibre and performance of 9 staff
• Liaising with external parties in relation to distribution, regulatory and other matters

Perth And Melbourne, Australia

Roles as Superannuation & Investments Products Manager at AXA and Business Manager, Group Insurance at National Mutual were particularly formative roles. The former role was focused on product rationalisation for client retention, simplicity, lower costs and a tighter management focus. It proved a major success in rationalising a large range of legacy.

Graduate Diploma Of Teaching (Primary), Primary School Teaching

Full time study (also consulting part time)

Mba, Business

Bcomm (Hons), Marketing And Management