Responsible for platform engineering of 18,000+ public customer facing self service devices (SSDs) globally in 40 markets including Automated Teller Machines (ATMs), Cash Deposit Machines, Cheque Deposit Machines & kiosks with no money transaction.Key activities include:- maintain global SSD estate to deliver excellent customer experience and fulfil security requirement- manage budget with optimal cost effectiveness- develop close working relationship with SSD manufacturers and software vendors- bring in innovative technologies to fulfil customers' growing need

Responsibilities- Senior Design Strategy Manager Client Platforms- Ensure Client Platforms continue to achieve the future state architecture globally- Ensure all Client Platforms domains and functions understand each other's requirement and cater for these in their designs- Be the first point of contact for the review of any technology that spans multiple domains- Own and maintain a comprehensive design guidelines showing what all teams should and should not be doing- Ensure Microsoft fulfil contractual agreement with HSBCScope- Identity and Access Management e.g. Active Directory- Windows desktops, notebook & servers- Apple Mac devices- Any Windows device used within 'banking automation'​ e.g. ATM- Microsoft's System Centre products- Windows protection products- Desktop virtualisation- Managed print systems

Responsibilities- Managing Email, Instant Messaging, Mobility, Intranet & Collaboration systems in AsiaAchievement- Improved service quality by reducing number of incidents in Asia by 75% in 2 years- Implemented first Mobile Device Management infrastructure for corporate tablets in Asia

Responsibilities:- Managing Domain Name and Active Directory authentication services in AsiaMajor Achievements:- Evergreen Microsoft Active Directory infrastructure in Asia to Windows Server 2008- Migration of Internet DNS infrastructure to new Group standard product- Evergreen internal DNS infrastructure to new hardware and software version

Responsibilities:- Managing Proxy, Internet Email Gateway, Cisco Content Delivery Network, IP Address Management & Domain Name (Internet & internal) in Asia.Major Achievements:- Primary Asia Regional Data Centre Migration- Deployment of first Group IP Address Management system in Asia- Deployment of first Proxy infrastructure in Asia- Deployment of first Content Delivery Network in Asia- Deployment of first Internet Email Gateway in Asia- Consolidation of standalone DNS & DHCP servers to a single DNS & DHCP infrastructure

Responsiblilities:- Managing X.25 network, Internet domains, Internet DNS and Internet email accountsMajor Achievements:- Transformation to IP network in Asia- Deployment of first Internet Gateway facility in Hong Kong