Simon Hobeck Email & Phone Number

Bristol, England, United Kingdom

Bristol, England, United Kingdom

Working as a senior BA on projects in the public sector. Mostly on digital discovery/ transformation working alongside the client in blended UCD teams. Clients include:* DLUHC - Working on digitising local planning; Internal projects to improve access to digital tools* CDDO - Reviewing grant management across government* DBT - Developing CRM tools to help trade advisors promote UK businessesBA was a newly created discipline within MadeTech and I was an active part of the BA CoP where I established many working practices. I was responsible for direct line management of three people and mentoring/training of up to ten. I was actively involved in recruitment - from CV sifting through to multi stage interviews. I also improved the interview scripts to make easier to follow and cover a wider range of scenarios.Projects included working as a User Researcher and Service Designer as well as traditional Business Analysis.

United Kingdom

I was responsible for implementing Space Connect to new clients. This included all client facing operations and post sales support such as inquiries, first line support and client facing comms such as user guides and release notes. I established the support team and implemented ZenDesk to manage support tickets as well as client facing knowledge base (which I wrote). Later migrated to Hubspot for both CRM and knowledge base.I created analytic dashboards with PowerBI to track performance and identify areas of improvement.

Bristol

Freelance business analyst and change consultant covering a variety of industry sectors.I specialised in gathering business requirements for software development projects and then working as a product owner to design a solution and work with development teams to ensure successful implementation.I assisted organisations to clarify their vision, mission and goal, then make improvements to the organisation so they can meet those aims. This could be restructuring teams, skills analysis, system design, or business process engineering.

Bristol

Helped to found the business and worked on all early stages of product design such as academic research, market research, identifying business needs, refining design concepts, creating mockups, design reviews, managing backlogs, and selecting then working with development teams.From the research we did, I designed the solution (IA, UX, UI and functionality) using "Protoshare" mockups.Enlisted new investors and pitched the business to help raise required funds for development.Responsible for the scrum teams to deliver the software. Also involved daily managing of backlog and product roadmap using "Easybacklog".

Bristol

As part of a shift to Agile development methodologies within the business, I acted as Proxy Product Owner for the development of an international HRIS (this was concurrent with my role as Business Analyst). My focus was on the Core employee demographics and position management, but also worked on areas of performance management.Worked as a key member of the scrum, including design, software testing, and documentation.My work included training other team members on the agile approach and the effective usage of Rally to manage the backlog.

Bristol, United Kingdom

Following an internal move, I became Chief Business Analyst within the development department working on web based, HR software for use across the multiple countries. This targeted multi-national organisations wanting a consolidated and comprehensive HRIS.My work involved marketing the product to other business units and then training of other teams across the globe (those who will be selling and implementing the system).I worked with SMEs from six other countries to capture and document requirements for HR systems in their area and then managing this work through off shore development teams.

Bristol, United Kingdom

London, United Kingdom

Created and led the team of Business Analysts in the organisation. This included defining working practices and templates to maintain consistent, professional delivery whilst making it easier for my team to manage varying workloads.Trained the team to develop and improve BA skills - including training people from scratch so that they were competent & comfortable with clients. Grew the team to six BAs.Actively engaged with clients in deploying global HRIS and Talent management solutions.

Working directly with clients to implement web based HR system.Gathered requirements on changes that were needed, then configured the system to deliver these. Involved in Sales presentations to prospective clients as well as performing at user groups to show case functionality to large audiences of clients.

Carried out a range of building surveys (Type I and II) but focussed mainly on Air Monitoring and Supervision during the removal of Asbestos Containing Materials (ACMs).I had a strong focus on Health & Safety and Education of people surrounding ACMs.Overhauled the ISO accredited documentation to maintain compliance and make it easier to use.