Brown and Watson (International) are rapidly acquiring multiple new business units in Australia and Internationally and enjoying unprecedented growth in terms of brands, SKU's and revenue. This newly created role is responsible for developing and implementing an ICT strategy to support and turbocharge this business growth by increasing focus on data, customer interactions, brand promotion and operational efficiency.Primarily my role at BWI is to champion the use of data to drive decisions across the Group, this includes:• Supporting the growth aspirations of the group through technology solutions.• Supporting the integration of newly acquired businesses into the BWI One Team architecture• Identifying recommending, developing, implementing and supporting cost effective technologysolutions for all aspects of the Group.• Ensuring the constant and consistent operation of the groups Global IT Department insupporting the achievement of the goals and objectives of the BWI group,• Providing leadership and direction in the delivery and implementation of informationtechnology globally.• Adopting modern security practices to secure IP and data aligned to BWI standards andpolicies.

Since early 2018 I have lead the Digital transformation for Pedders. As CTO I am accountable to for the vision, strategy and implementation that when completed will see Pedders operating on a pure SaaS basis across all sites and services.This involves a full review and transformation of all core business processes and systems across finance, RnD, marketing, procurement, manufacturing, warehousing, franchising and standards and all supporting technology. Once fully realised this strategy will support Pedders continued domestic and international expansion with a modern, intuitive, resilient and location agnostic operating platform and business processes supporting an exciting, modern and forward looking business.To date the completed components are:- A new 70+ site fully meshed Cisco SDWAN, - A fully deployed OKTA identity management platform for all our users and applications- A fully deployed SAP Success Factors HRIS, LMS, Payroll, Performance and Goals and recruitment solution (including automated account provisioning and de-provisioning via OKTA),- O365 and Win10 across all sites with fully refreshed desktop and office hardware,- A completed migration from on-site NAS to newly built SharePoint Online Intranet,- A full deployment of OneDrive for Business, teams and Exchange Online- The security of a fully integrated Cisco Security implementation featuring AMP, CCS, Threatgrid, CSG and several other integrated solutions, providing security at every network level- A migration from PSTN and ISDN to hosted SIP and VOIP platform for the majority of sites- A completed WAN carriage upgrade for the majority of sites- The design, build, test and go-live migration for Head office, all warehouses and the majority of company stores of a Pronto Xi 760.2 ERP solution covering AP, AR, FA, GA, WMS, POS, SO, INV, Cognos (including Cubes) and other modulesWatch this space for further news on our ongoing ERP replacement, e-commerce and several other exciting projects.

Deliver on promiseDefine and deliver our operational strategyRecruit and mature our delivery teamsDrive technology innovation and new products / services

Responsible for ensuring at a national level that blueAPACHE consistently delivers its promise to customers by re-defining the delivery framework and continually measuring our success across technical, commercial and customer service verticals.Directly accountable for the operational management of all personnel engaged in delivery of contracted and ad hoc products and services to our clients.Provide strategic assistance and direction to the sales strategy of the blueAPACHE business.Mature the governance, operational process and efficiency of the organisation.

Responsible for the development and growth of the E&G practice for SYPAQ Systems. Driving SYPAQ into new markets, adding products to the SYPAQ portfolio and increasing value to our current clients.Since 1992, SYPAQ has been providing advanced consulting and training services in proposal support, strategic planning, project management, business analysis, systems engineering, systems development & test, systems support strategies, reliability engineering and quality assurance with a focus on effective value-added solutions across a broad range of service applications and technologies across the Defence, Private and Government sectors.SYPAQ has been successfully operating for 20 years using proven and scalable processes and methodologies and has an established an enviable track record in managing the delivery of complex business-driven projects on time, within budget and above expectations. SYPAQ is vendor and supplier independent and works to ensure the most cost effective and efficient solutions without conflict of interest.

- Integral to the development and maturation of the Managed Services practice.- Turned around all unprofitable accounts.- Established and improved relationships with key clients.- Built a solid and efficient delivery capability.- Re-signed all accounts due to expire.- Mentored the company in Managed Services best practice.

Accountable for the delivery of contractual deliverable's and out of scope works to key clients in the E&G space.

Key responsibilities:- Established and currently manages the Victorian Project Services office for Kinetic IT with average annual revenue of $1.5 - $2m in out of scope services.- Responsible for line management for 6 project managers- Fully accountable for the delivery of all committed works outside of the scope of base services.- Responsible for the ongoing development of process and quality for the PSO. - Also accountable for ensuring the profitability of the project office as a commercial concern.Key Achievements:- Defined and established a project services office, growing the team from 2 to 6 project managers plus a team of IT specialists.- Was directly accountable for delivering an ongoing program to multiple parties with an average of 15 to 20 concurrent projects.

Responsible for the transition of Kinetic IT as the major supplier to Melbourne Water and the ensuing transformation activities.Key responsibilities:- Responsible for the transition of the Managed Services contract post go-live, including the ‘stabilisation’ phase which ran over an 8 month period.- Responsible for the implementation and attainment of all service levels, functional activities and time constrained deliverables as defined under the Kinetic IT Managed Services contract.Key Achievements:- Successfully project managed the stabilisation phase to the satisfaction of Kinetic IT and the client (Melbourne Water Corporation).- Successfully delivered several approved scope variations.- Delivered a stable Operational platform under challenging conditions which included competition for resources and facilitating a period of change within Melbourne Water.

As an experienced team leader with responsibility for clients and staff servicing those clients I was offered and took a role as SDM in mid 06. Currently I provide service delivery and contract management for both in scope and out of scope services to Westgate Logistics, Pacific Brands and Incitec Pivot.

KAZ and Telstra introduced LEAN in mid 2005 to improve efficiency internaly and service quality to their clients. I was part of a small team of 12 consultants led by McKenzie Consulting who worked with the whole KAZ organisation plus parts of Telstra to introduce lean, train the KAZ staff and undertake lean initiatives throughout the organisation.

- Managed the implementation of structured cabling and integrated networks for schools and colleges around Melbourne and Victoria.- Project managed the CASES deployment of administration and curriculum networks around Victoria for the Local government.- Lead the ICT Engineering team for Nilsen Technologies.