Simon Nash

Simon Nash Email and Phone Number

Owner and GM @ Ohana Towels LLC
Poulsbo, WA, US
Simon Nash's Location
Poulsbo, Washington, United States, United States
Simon Nash's Contact Details

Simon Nash work email

Simon Nash personal email

About Simon Nash

Management professional with an endless curiosity about the concept of Engagement. Whether it is Employee Engagement or Customer Engagement, I am fascinated with how people develop an emotional connection to their workplace and the brands that they buy. With research indicating that the main driver of Customer Engagement is Employee Engagement, my interest has become more deeply-focused specifically on the subject of HOSPITALITY:+ What is the difference between Hospitality and Customer Service?+ What do some businesses do to create and present an environment that turns customers into guests?+ What hiring processes and training programs are needed to put the right fit (of worker) in front of guests?+ How do businesses deliver a feeling of welcome and family that gets guests to say to themselves, “They make me feel like family. I can't imagine my world without this brand.............”?TRAINING AND MENTORYING- Taught university-level courses in Marketing, HR Mgmt, Creativity, Leadership, Economics, and General MgmtMY LANGUAGES- Japanese (Intermediate Business Level), Chinese (Conversational), German (Conversational)MY SPECIALTIES & SECTORS- F&B, Hospitality, Retail, Higher Education

Simon Nash's Current Company Details
Ohana Towels LLC

Ohana Towels Llc

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Owner and GM
Poulsbo, WA, US
Website:
ohanatowels.com
Employees:
1
Simon Nash Work Experience Details
  • Ohana Towels Llc
    Owner And Gm
    Ohana Towels Llc
    Poulsbo, Wa, Us
    View
  • Ohana Towels Llc
    Owner & Gm
    Ohana Towels Llc Dec 2018 - Present
    Poulsbo, Washington, Us
    Ohana Towels works with businesses that want to add more warmth and feeling to their customer care experience. We offer high-quality refreshing oshibori towels and towel warmers to companies across multiple service industries to help them create more meaningful and unforgettable Moments of Truths with their guests.
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  • Keuka College International Program
    Lecturer - Undergraduate Business
    Keuka College International Program Jun 2007 - Present
    Keuka Park, Ny, Us
    Adjunct Professor at Keuka College International Program partner universities in China and Vietnam. Courses in business management:- Marketing- Human Resources Management- Business Creativity- Leadership Development
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  • Coffee World (Emperor Foods China)
    Consultant - General Operations And Product Quality
    Coffee World (Emperor Foods China) Jul 2013 - Oct 2013
    Short-term Consulting Posting to review performance of International Coffee Chain's China Operations team and help to implement Management Best Practices into the Company's operations and retail execution. Invoking the philosophy that 'you can't improve what you can't measure”, worked to create an environment that revolves around the principle of clear metrics and defined responsibility to improve the business. Rewrote current Job Descriptions to include more defined areas of responsibility. SOPs and tasks, and actionable KPIs. Developed profiles for each positions, and, for open positions, assisted in interviewing process for candidates by preparing talent-evaluating questions and exercises for candidates.Wrote training plans for (coffee) equipment cleaning, extracting espresso, and proper steaming technique for creating latte art. Worked with individual store teams to help nurture amongst the frontline employees the understanding that the mission of the (international) brand made their jobs important.
  • Gh Design Partners
    Gm - Thailand
    Gh Design Partners Jun 2008 - Aug 2010
    • Oversaw all aspects of operations for the Company in its Bangkok offices, including corporate structure, finances, compliance, and business development. Report to CEO. • Recruited and hired local staff, developing policies compliant with local laws and customs and in line with Company’s international Career Management Program.• Supervised the organization of all direct marketing and public relations.• Negotiated and supervised all Company contracts with suppliers and clients.
  • V-Enable (Now Groundtruth)
    Director, Partner Relations & Business Development
    V-Enable (Now Groundtruth) Apr 2006 - Aug 2006
    - Responsible for working with mobile industry partners to incorporate V-ENABLE's speech recogntion software and multi-modal technology into their search, mobile information, and directory assistance products.
  • Reakosys Wireless
    Director
    Reakosys Wireless Sep 2004 - Mar 2006
    Member of a two-person executive team assigned to open US market for a Korean mobile phone software provider. Point man in a matrix organization responsible for developing new product and adapting Korean product portfolio to US market needs. ·Established U.S. subsidiary as a sub-chapter “C” class corporation.·Conducted preliminary research on US market to create market objectives and positioned company to capitalize on upcoming trends in the US and international mobile and entertainment industries.·Develop and execute the product marketing plan targeting international software content publishers.·Responsible for driving product revenues by developing sales channels, partnerships.·Coordinate product development with Reakosys’ offices in Korea and China. ·Responsible for guiding new projects through a structured development process.
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  • The Gallup Organization
    Vice-President & Partner
    The Gallup Organization Feb 2001 - Jan 2004
    Washington, D.C., Us
    As representative director of Japan operations, led a Japanese team in conducting management performance research for various multi-national companies. Primary responsibilities focused on business growth and managing existing customer portfolio. ·Actively managed Gallup’s Tokyo City Center as an independent P/L entity, as well as employee and customer-related metrics. Sector research experience: retail petroleum marketing, financial services, mobile phone, and manufacturing.·Exceeded sales target by 60% in first year.·Increased size of customer base by 25% with the addition of 3 new Fortune 500 clients.·Improved revenue gross margins by more than 20% within two years.·Recognized as 2001 Asia Vice-President of the Year.
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  • Procter & Gamble
    Retail Account Manager
    Procter & Gamble Jan 2000 - Feb 2001
    Cincinnati, Ohio, Us
    Supervised Procter & Gamble's relationship in Japan with the US (Department of) Defense Commissary Agency. Led a team of retail merchandisers and stockers in helping the account achieve its business objectives. Worked to attain P&G's own goals as they related to the account, particular in regards to market share, growth expectations1 and company policies. Skills needed included persuasive-selling, relationship development, and team guidance and motivation.
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  • Various
    Business Development Marketing Consultant
    Various Oct 1998 - Dec 2000
    Assisted US and European firms develop market entry strategies for Japan, and Japanese firm develop export strategies. Consultant to companies on business opportunities, product positioning, and market entry strategies. Riot Entertainment, Helsinki, Finland (Jul 2000 - Sep 2000)·Conducted primary research on Japan cell-phone market with analysis of Japanese-language media for a European-based mobile game and content publisher. ·Wrote reports on pieces of business model for regional executive, including analysis on potential competitors or acquisition targets. ·Provided report on Japan strategy, with structural alternatives for Japan operation and pros & cons of each.Budweiser Japan, Tokyo, Japan (Aug 1999 - Dec 1999)·Devised and conducted marketing plan to grow brand awareness within targeted demographic and distribution channels. Harmo-Soken Company, Nagano-Ken, Japan (Oct 1998 - Jul 1999)·Assisted in developing plan to open a US sales and distribution network.
  • Friend Coffee Company
    Retail Operations And Espresso Coffee Consultant
    Friend Coffee Company Feb 1997 - Sep 1998
    Developed business plan for American-style espresso cafe and bakery in the Tokyo metropolitan area. Working with small team, located a suitable site and advised on design and construction of space. Designed menu, hired and trained 15-member staff. Cafe opened in March 1998. After two months, the 90-seat facility was serving 500+ customers/day and had sales of over ¥7 million/mo.Prior to the cafe opening, worked at local Tokyo bagel and espresso bar (Bagels & More) in retail staff position and as the espresso coffee trainer, teaching two outlets' staffs on proper use and cleaning of the machines, handling and storing the beans, and the skills of grinding, tamping, pulling shots, and steaming milk. Taught the techniques of latte art, as well.

Simon Nash Skills

Market Research Analysis Entrepreneurship Operations Management Marketing Strategy Customer Service Management Management Consulting Public Relations Business Development Fmcg Product Marketing Leadership Strategy Higher Education Start Ups Marketing Management Retail Direct Marketing Training P&l Forecasting Customer Engagement Brand Management Strategic Partnerships New Business Development F&b Marketing Mentoring Executive Presentations Country Managers Japanese Business Culture Overseas Experience Project Management Consulting Crm Change Management Specialty Coffee Asian Business

Simon Nash Education Details

  • Washington State University
    Washington State University
    Economics
  • Washington State University
    Washington State University
    Economics
  • Punahou School
    Punahou School

Frequently Asked Questions about Simon Nash

What company does Simon Nash work for?

Simon Nash works for Ohana Towels Llc

What is Simon Nash's role at the current company?

Simon Nash's current role is Owner and GM.

What is Simon Nash's email address?

Simon Nash's email address is sj****@****ail.com

What schools did Simon Nash attend?

Simon Nash attended Washington State University, Washington State University, Punahou School.

What skills is Simon Nash known for?

Simon Nash has skills like Market Research, Analysis, Entrepreneurship, Operations Management, Marketing Strategy, Customer Service, Management, Management Consulting, Public Relations, Business Development, Fmcg, Product Marketing.

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