Senior Technical Support Manager - Beer - Apac
CurrentAs Technical Sales Support Manager focusing on beverage fermentation, my role is to:- Lead a team in charge of the technical excellence of the sales team and distribution network, and the technical support of key-accounts in APAC.- Manage cross-functional projects in beverage fermentation, including process and recipe optimizations, new product development, pilot and applicative trials, sensory assessment, and finished product quality for brewers, distillers and cider-makers.- Collaborate with R&D functions and global teams to translate trends into strategic new product development and innovations.- Provide in-depth technical knowledge, and active monitoring of industry trends and innovation to drive technical competence and competitiveness within the sales team.- Present as a technical expert at major industry conferences and supporting customers to maintain long-term partnerships.- Resolve complex technical queries and troubleshooting for key-accounts through research and development projects.