Simon Lunn Email and Phone Number
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Adding value to an organisation. Professional and hardworking team player, experienced at all levels of support. Has a methodical approach, skilful in evaluating problems and pleasantly articulate in communication. Sound organizational and leadership skills. Able to motivate and manage staff effectively. Works well calmly under pressure. With an enthusiasm for high level customer service. Qualified and experienced in Data Protection.Key Skills• Server OS : Windows 2000/2003/2008/2012 • PECB Qualified Data Protection Officer.• Client OS : Windows 98/XP/7/8.1/10 • Hyper-V• Database : SQL 2008 • MDM (Intune)• Support of applications• Helpdesk technician management.• Directory Service: Active directory (Inc. Group Policy) • Documentation & Training sessions (One to One and group).• Completion of Projects.• Data Protection • Integration of acquisitions • Office 365• EPOS Systems • Initiative• Security Appliances • 1-3 line Support.• Networking : TCP/IP / DNS / DHCP/ Switches / Routers / Firewall / MPLS / Wi-Fi / VLAN / SD-WAN • E-Mail : Exchange 2000/2010/O365
Bgb
View- Website:
- bgbinnovation.com
- Employees:
- 161
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Information Technology ManagerBgb Dec 2023 - PresentGrantham, England, United KingdomManagement of IT contracts & BudgetsTransferring outsourced IT operations back in house.Documenting of all IT systems.Identification of Risk to company. (IT or otherwise).Working within existing IT budgets and creation of future budgets.Moving IT function towards best practice to achieve Cyber Essentials and ISO 27001
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Head Of Information TechnologyEmmett Farming Group Ltd. Jul 2022 - Nov 2023Holbeach, England, United KingdomEnsuring the effective operation of the IT service & Budget.Management of Projects (notably moving all server infrastructure to Azure).Identification of Risk to company. (IT or otherwise).Data Protection Officer.Creation of “PowerApps” Technical support to IT estateProject lead on bespoke time & attendance system.
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It ManagerEmmett Farming Group Ltd. Oct 2021 - Jul 2022Holbeach, England, United KingdomManagement of IT for a farming, supplying wholesale customers with a few, very specialised vegetable products. Operating from Lincolnshire, with Farming operations in the UK, Spain and Italy. • Working on IT projects in support of Business objectives.• Management IT projects, and enhancements.• Identification risks to the IT infrastructure.• Ensuring best practice in IT Security.• Data Protection Officer. • Identification of cost savings.• Ongoing documentation and updating of records regarding supported networks and systems.• Ensuring that the company maintains Cyber Essentials + Certification.• Identification of areas for development.
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It Service ManagerEmmett Uk Nov 2018 - Oct 2021SpaldingManagement of IT for a vertically integrated farming, packing and marketing business supplying retail customers with a few, very specialised vegetable products. Operating from Head Office and packing facility in the UK, with Farming operations in the UK, Spain and Italy. • Ensuring the overall IT service is operating effectively.• Management IT projects, and enhancements.• Identification risks to the IT infrastructure.• Ensuring best practice in IT Security.• Data Protection Officer. • Identification of cost savings – e.g. reducing wastage of O365 licences.• Ongoing documentation and updating of records regarding supported networks and systems.• Ensuring that the company maintains Cyber Essentials + Certification.• Identification of areas for development. -
It ManagerEmmett Uk Sep 2017 - Nov 2018Fosdyke• Working on IT projects in support of Business objectives.• Maintain and upgrade IT Infrastructure.• Maintain and update software.• Maintain data recording systems, data integrity and backups.• Maintain IT system security and user access.• Maintain telephony systems.• Onsite and remote technical support to IT estate.• Database development and maintenance.• Ongoing documentation and updating of records regarding supported networks and systems.• Ensuring Information security and the principles of the GDPR regulations were implemented and maintained.
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It SupervisorOldrids & Downtown May 2014 - Aug 2017LincolnshireManagement of 3 IT Support Technicians providing support to Expanding Multi-Site Retailer (7 Retail Sites / Distribution centre). Restructured department from a decentralised structure which was no longer suitable to support growing business. IT support team deal with 200+ incidents per week, logged by e-mail and phone. Introduced ManageEngine Helpdesk application to log calls. Technicians cover 1st through to 3rd line issues. Responsibilities • Management of 3 IT Support Technicians – Rotas, Site Visits, Personal Development targets.• Transition of CRM, ERP systems to new provider, and hosted applications.• Procurement – Day to day items, but also of larger capital expenditure projects.• Integration of acquisition sites.• Project work. e.g. replacement of Security package, Introduction of Wi-Fi• Identification of cost savings – e.g. negotiation of new single contract for Managed Printing services resulting in lease of 90 printers for half cost of previous multi contract arrangement.• Management of IT infrastructure.• Engagement with contractors to ensure projects are completed on time, and SLA is achieved. -
Senior Technical Support OfficerOldrid & Co Ltd. Jan 2000 - May 2014Boston / Grantham / Lincoln / GainsboroughMulti-site retailer (6 Sites / Distribution centre) with turnover of £60m per annum. 700 staff ranging from Cashiers to Managing Director, most of whom exposed to IT systems at some point in their working day. IT Support team of 4 Technicians.Responsibilities:• Work closely with external IT providers to ensure SLA's are achieved and down time is reduced.• Procurement of Hardware, Software as required including completion of projects.• 3rd Line Support of IT based systems. Windows 2000, 2003, 2008 Server OS (20 Servers). Windows XP, 7 Client OS (300 Clients). Exchange 2010.• 2nd/3rd Line Support of Hardware, Servers, Desktops, Notebooks, Switches, Firewall, Printers• 2nd Line Support of EPOS systems (6 2K8 SQL2010 Servers /, 105 POS7 based Till Clients). • 2nd Line Support of ERP system. Orders / Stock / Sales / SKU’s• 2nd Line support of MPLS/WAN• Management of 3 Support Technicians.• Software testing.• Responsible for Firewall Policies (Watchguard) VPN (20 Remote Users) connections with associated security policies (Webblocker / Spamfilter).• ESET Endpoint Protection.• Management / Administration of company telecoms systems (Splicecom).• ADTRAN Bluesocket Wi-Fi Solution - Project run from Procurement to installation / handover.
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Change Management Manager (Secondment)Oldrid & Co Ltd. Oct 2008 - Dec 2009Boston / Granthamo Replacement of company hardware and ERP software passed to internal team after failure of external project manager to achieve deadlines. Change Manager significant part of internal team which turned around and delivered project in 12 months. o Selected for role due to experience of providing broad IT support to a range of users in a variety of different areas. Ability to convey technical information to non technical users.o Directed merchandise teams to change product structures, and move to Unit stock Control.o Created and delivered training sessions to users.o Go-live support to users.o Responsible for design of process and dealt with Software provider to link new ERP system to existing EPOS tills, and existing Legacy Stock Control systems which were retained.
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Assistant Admin Office ManagerOldrid & Co Ltd. Oct 1994 - Dec 1999Boston / GranthamProvided support and assistance to office manager of retail offices. Ensured accuracy of reconciliations and banking. Effective communication with sales and delivery departments to achieve maximum customer satisfaction. Credit control responsibilities including monitoring of bad debts and arrangement of new accounts. Managing a team of 6-10 staff ensuring correct staffing levels were maintained and company personnel policies were upheld. Provided 2nd line IT support. Acted as Office Manager for period providing Maternity cover.
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Office AssistantOldrid & Co Ltd. Jul 1990 - Sep 1994BostonPerformed general administration duties at Head Office Of Retail Company. Dealt with Customer account queries, Credit checks, Banking, Reconciliations, Purchase Ledger.
Simon Lunn Skills
Simon Lunn Education Details
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Boston CollegeHistory, Computer Science, Business Studies -
Donnington Cowleys Secondary8 Gcse'S
Frequently Asked Questions about Simon Lunn
What company does Simon Lunn work for?
Simon Lunn works for Bgb
What is Simon Lunn's role at the current company?
Simon Lunn's current role is IT Manager BGB Group.
What is Simon Lunn's email address?
Simon Lunn's email address is si****@****s.co.uk
What is Simon Lunn's direct phone number?
Simon Lunn's direct phone number is +4412053*****
What schools did Simon Lunn attend?
Simon Lunn attended Boston College, Donnington Cowleys Secondary.
What are some of Simon Lunn's interests?
Simon Lunn has interest in ½ Marathon, Civil Rights And Social Action, Marathon (Best Time Under 4 Hours), Education, 10k, Geneology, Running.
What skills is Simon Lunn known for?
Simon Lunn has skills like Microsoft Exchange, Technical Support, Active Directory, Servers, Windows Server, Information Technology, Firewalls, Software Installation, Hardware, Vpn, Operating Systems, Windows 7.
Who are Simon Lunn's colleagues?
Simon Lunn's colleagues are Aliyu Mustapha, Mustapha Aliyu, Md Zamal Hossain, Brad Martin, Robin Butler, Jodie M., David Orridge.
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Simon Lunn
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