Simon Joseph

Simon Joseph Email and Phone Number

Director of Fraud Governance and Advisory Services - Enterprise Fraud Management @ TIAA
United States
Simon Joseph's Location
United States, United States
Simon Joseph's Contact Details

Simon Joseph personal email

n/a

Simon Joseph phone numbers

About Simon Joseph

Certified Fraud Examiner, Project Management Professional, Certified SAFe Portfolio Manager and Product Owner/Product Manager, and General Securities Representative (Series 7) with 20+ years of experience in Fortune 100 companies. Uniquely qualified with extensive Financial Services experience in Retirement, Brokerage, Banking, Insurance, and Capital Markets, and multi-domain expertise in Fraud Management, Program Management & Financial Planning.

Simon Joseph's Current Company Details
TIAA

Tiaa

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Director of Fraud Governance and Advisory Services - Enterprise Fraud Management
United States
Website:
tiaa.org
Employees:
13563
Simon Joseph Work Experience Details
  • Tiaa
    Director Of Fraud Governance And Advisory Services - Enterprise Fraud Management
    Tiaa
    United States
  • Tiaa
    Director Of Fraud Governance & Advisory Services - Enterprise Fraud Management
    Tiaa Jan 2022 - Present
    Leading the Fraud Governance & Business Management team within TIAA Financial Crimes Management supporting operational responsibilities related to reporting, control and vendor risk management. Established a new team & communicated, trained and defined roles of new resources while partnering with Marketing, Ethics, Risk, Privacy and Cybersecurity partners. Business management functions include fraud & misconduct training for all TIAA employees, red-flags program reporting to TIAA Board & executive leadership, fraud awareness communications to retail customers, institutional clients and internal employees, and ownership of policies and procedures for control functions covering fraud prevention, fraud detection, fraud response. Leading other governance functions for a holistic Root Cause & Control management, that includes creating a baseline of fraud control process, procedures & inventory, ongoing root cause reviews and continuous improvement. Vendor management includes vendor fraud risk reviews, support for invoice reviews & contract renewals.
  • Tiaa
    Portfolio Manager - Fraud Strategy & Governance, Financial Crimes Management
    Tiaa Dec 2020 - Jan 2022
    Leading the Fraud Program Management team with 3 direct reports. Manage a large portfolio of very horizontal, highly complex projects integrating into dozens of technologies and system solutions that touch numerous IT and functional areas across the enterprise related to Retirement, Brokerage, Banking, and Insurance. Averaging 15 projects annually that involve 3-7 different federated IT teams and interact with multiple functional areas & stakeholders such as Cyber Security and Fraud, Enterprise Money Movement, Risk, Legal, Compliance, Customer Service, and Product Fulfillment. Maintaining a strong persistent historical view and excellent relationship network to manage, analyze, respond, communicate, and execute the day-to-day work of fraud management efforts with persistent engagement over a wide range of large enterprise operational, functional and IT teams. Interact with business partners and operational management teams such as Call Center, Money Movement, Cyber Threat, Legal for requirements, issues, and needs that are reviewed and addressed as close to real-time as possible.Leading the Financial Crimes Management team through the transition from traditional Waterfall project management to an Agile philosophy of using SAFe, Scrum and Kanban frameworks for iterative development and delivery at an enterprise level leveraging tools such as Jira Align and Jira.
  • Tiaa
    Sr. Project Manager - Fraud Management, Enterprise Financial Crimes Prevention
    Tiaa Apr 2016 - Nov 2020
    New Jersey
    Manage multiple projects to enhance customer asset fraud controls across the firm including Counter-Fraud areas of transaction monitoring and authorization monitoring. Build and execute project plans, drive integration and collaboration across functional teams, manage risks/issues including proper escalation, ensure stakeholder engagement and effective communications across the project, drive change adoption through employee readiness and effective control plans, enable management visibility through accurate and timely status reporting, & leverage knowledge related to counter-fraud and financial institutions.
  • Tiaa
    Sr. It Project Manager Consultant, Client Systems Security Services
    Tiaa Dec 2011 - Feb 2016
    New Jersey
    Sr. Project Manager with the Retirement & Individual Financial Services (RIT) Team. Managed multiple Web Security & Infrastructure upgrade initiatives using both Agile & Waterfall methodologies and leading teams of 50+ resources. Multi-year project deployments include:1. IBM Trusteer Rapport & Pinpoint (Security upgrade / Malware detection).2. RSA Customer Protection (Security upgrade / Multi factor authentication)3. ATOM Rollout Portal Decommission (Infrastructure upgrade).
  • Morgan Stanley Smith Barney
    Sr. Project Manager Consultant, Client Website
    Morgan Stanley Smith Barney Feb 2010 - Oct 2011
    New York, Ny
    Work with Retail Client Web Portal team (MSSB.com) on the Target Operating Model for the Morgan Stanley Smith Barney Joint Venture. The initiative aims to provide a more functional, efficient, robust, & user-friendly experience on the re-branded MSSB.com platform for legacy Morgan Stanley (LMS) & legacy Smith Barney (LSB) retail clients.
  • Thomson Reuters
    Sr. Project Manager Consultant, Management Information Systems
    Thomson Reuters Nov 2009 - Feb 2010
    New York, Ny
    Managed projects such as Electronic Invoicing Portal, MBM - Order Migration Billing Management, and Legacy Billing Systems Management.
  • Tiaa
    Sr. Business Analyst Consultant, Web And Ebusiness Strategy Solutions
    Tiaa May 2007 - Nov 2009

Simon Joseph Skills

Strategy Business Analysis Vendor Management Pmp Agile Methodologies Project Management Requirements Gathering Requirements Analysis Management Risk Management Process Improvement Software Project Management Website Development Testing Sdlc Software Development Life Cycle Business Process Improvement Integration

Simon Joseph Education Details

Frequently Asked Questions about Simon Joseph

What company does Simon Joseph work for?

Simon Joseph works for Tiaa

What is Simon Joseph's role at the current company?

Simon Joseph's current role is Director of Fraud Governance and Advisory Services - Enterprise Fraud Management.

What is Simon Joseph's email address?

Simon Joseph's email address is lp****@****ref.org

What is Simon Joseph's direct phone number?

Simon Joseph's direct phone number is .212.490*****

What schools did Simon Joseph attend?

Simon Joseph attended Harvard University, Bryant University, Harvard University, Harvard University, The University Of Akron, Tkm College Of Engineering , Kollam.

What skills is Simon Joseph known for?

Simon Joseph has skills like Strategy, Business Analysis, Vendor Management, Pmp, Agile Methodologies, Project Management, Requirements Gathering, Requirements Analysis, Management, Risk Management, Process Improvement, Software Project Management.

Who are Simon Joseph's colleagues?

Simon Joseph's colleagues are Chad Brady, Bill Drover, Robert Cillis, Antoinette Goodwine, Nishtha Gupta, Sonya C Bessong, Elena Earnhardt.

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