Simon Joseph Email & Phone Number

United States

Leading the Fraud Governance & Business Management team within TIAA Financial Crimes Management supporting operational responsibilities related to reporting, control and vendor risk management. Established a new team & communicated, trained and defined roles of new resources while partnering with Marketing, Ethics, Risk, Privacy and Cybersecurity partners. Business management functions include fraud & misconduct training for all TIAA employees, red-flags program reporting to TIAA Board & executive leadership, fraud awareness communications to retail customers, institutional clients and internal employees, and ownership of policies and procedures for control functions covering fraud prevention, fraud detection, fraud response. Leading other governance functions for a holistic Root Cause & Control management, that includes creating a baseline of fraud control process, procedures & inventory, ongoing root cause reviews and continuous improvement. Vendor management includes vendor fraud risk reviews, support for invoice reviews & contract renewals.

Leading the Fraud Program Management team with 3 direct reports. Manage a large portfolio of very horizontal, highly complex projects integrating into dozens of technologies and system solutions that touch numerous IT and functional areas across the enterprise related to Retirement, Brokerage, Banking, and Insurance. Averaging 15 projects annually that involve 3-7 different federated IT teams and interact with multiple functional areas & stakeholders such as Cyber Security and Fraud, Enterprise Money Movement, Risk, Legal, Compliance, Customer Service, and Product Fulfillment. Maintaining a strong persistent historical view and excellent relationship network to manage, analyze, respond, communicate, and execute the day-to-day work of fraud management efforts with persistent engagement over a wide range of large enterprise operational, functional and IT teams. Interact with business partners and operational management teams such as Call Center, Money Movement, Cyber Threat, Legal for requirements, issues, and needs that are reviewed and addressed as close to real-time as possible.Leading the Financial Crimes Management team through the transition from traditional Waterfall project management to an Agile philosophy of using SAFe, Scrum and Kanban frameworks for iterative development and delivery at an enterprise level leveraging tools such as Jira Align and Jira.

New Jersey

Manage multiple projects to enhance customer asset fraud controls across the firm including Counter-Fraud areas of transaction monitoring and authorization monitoring. Build and execute project plans, drive integration and collaboration across functional teams, manage risks/issues including proper escalation, ensure stakeholder engagement and effective communications across the project, drive change adoption through employee readiness and effective control plans, enable management visibility through accurate and timely status reporting, & leverage knowledge related to counter-fraud and financial institutions.

New Jersey

Sr. Project Manager with the Retirement & Individual Financial Services (RIT) Team. Managed multiple Web Security & Infrastructure upgrade initiatives using both Agile & Waterfall methodologies and leading teams of 50+ resources. Multi-year project deployments include:1. IBM Trusteer Rapport & Pinpoint (Security upgrade / Malware detection).2. RSA Customer Protection (Security upgrade / Multi factor authentication)3. ATOM Rollout Portal Decommission (Infrastructure upgrade).

New York, Ny

Work with Retail Client Web Portal team (MSSB.com) on the Target Operating Model for the Morgan Stanley Smith Barney Joint Venture. The initiative aims to provide a more functional, efficient, robust, & user-friendly experience on the re-branded MSSB.com platform for legacy Morgan Stanley (LMS) & legacy Smith Barney (LSB) retail clients.

New York, Ny

Managed projects such as Electronic Invoicing Portal, MBM - Order Migration Billing Management, and Legacy Billing Systems Management.

Master Of Liberal Arts In Extension Studies (Alm), Concentration: Finance

Dean’s List Academic Achievement Award Graduate Degree Awarded by the Faculty of Arts and Sciences , Harvard University, MA, USA.

Certificate In Financial Planning

Graduate Certificate Awarded by Executive Development Center, Bryant University (2021) https://www.bostonifi.com/ See Credential.

Principles Of Finance, Graduate Certificate In Extension Studies

Awarded by the Faculty of Arts and Sciences, Harvard University, MA, USA https://www.extension.harvard.edu

Corporate Finance, Graduate Certificate In Extension Studies

Awarded by the Faculty of Arts and Sciences, Harvard University, MA, USA https://www.extension.harvard.edu

Master Of Science In Management (Msm), Concentration: Management Information Systems

Graduate Degree Awarded by the College of Business Administration, The University of Akron, OH, USA http://uakron.edu/

Bachelor Of Architecture (B.Arch)

Undergraduate Degree Awarded by the University of Kerala, India http://tkmce.ac.in