Simon Sparrow Email and Phone Number
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With a proven record of accomplishment, Simon is an inspirational leader with experience in a variety of Business and IT roles. Geographically, Simon has delivered across Europe, Developing Markets and North America.Simon can be contacted at simonjsparrow@gmail.com.Key Roles:BRM for European Business, PMO Portfolio Manager, Strategic Programmes Manager, Lean Six Sigma Black Belt, IT Strategy Manager, IT Manager, Programme Manager, Project Manager Career Highlights:Business Cost Saving $40m, IT Cost Saving $24m, Customer Service Outsourcing €45m, PMO Commissioned (50+ projects), Business Solution Delivery, Global Project Portfolio Delivery, Managed Print Service Product Launch Key Skills and Knowledge Areas:Business Transformation, Portfolio/Roadmap Development, Project Portfolio Management, Programme/Project Management, Project Rescue, P&L Analysis and Improvement, IT Direction, IT Strategy, IT Management, Financial Management, Cash Collection SME, Customer Service SME, SAP, Oracle Applications, .Net, Salesforce
Retired
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RetiredRetired 2020 - Present
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Programme ManagerXerox 2016 - 2019Uxbridge - GlobalAccountable for delivering a portfolio of projects, latterly across Global Commercial Excellence using Salesforce, initially across developing markets. • Cloud, Processing and Storage Program Manager for Global Outsourcing programme • Delivered changes to support business transition for Europe to Limited Risk Distributer model • Led Portfolio delivery team of six internationally located project Managers -
Business Relationship Manager For Xerox Europe TransformationXerox Corporation 2014 - 2015UxbridgeEstablished organisational focus and developed relationship with European board for the IT function.• Roadmap established of European transformation programmes for the channels business• Provided transparent reporting of status, progress and issues for projects and changes• Aligned delivery functions – escalating and helping resolve issues in a timely manner• Managed IT cost base; specifically developed a roadmap for cost reduction in liaison with Global Technology Towers based within the US
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Manager: Enterprise Programme Management OfficeXerox Corporation 2011 - 2014Uxbridge - Europe And Developing MarketsEstablished and managed the Programme Office within the Eastern Hemisphere IM Organisation.• Established line of sight to a portfolio of 50+ projects with benefits of $26m• Instituted reporting and continuous improvement for project portfolio• Acted as change agent, facilitating delivery with Project Managers and Sponsors• Developed and deployed a service oriented approach to PMO activities• Participated in Global PMO initiatives to standardise delivery
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Managed Print Services European Customer Service Operations ManagerXerox Cso Europe 2010 - 2011Uxbridge - Pan EuropeanMPS for channels was a new product offered through the reseller network.• Brought together resources across the Customer Service Organisation to enable product launch.• Key member of launch team establishing Xerox XPPS and XPS Managed Print Service offerings as the lead offerings in their class across Europe
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Strategic Programme Manager - Customer ServiceXerox 2008 - 2010Uxbridge - Pan EuropeanLed Programmes in the European Call centre; German, Austrian and Swiss field services organisations - working as an agent of change for the European Service Director.• Led change to new outsourcing model in field serviceo Germany €45mo Austriao Switzerlando Italy• Developed a new call handling process, piloted in Germany and Switzerland
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Programme Manager, Finance Strategy And EfficiencyXerox 2005 - 2008Uxbridge - EuropeanGeneral analysis of the Xerox Europe P&L together with development of the Xerox Europe finance business efficiency roadmap.• Introduced benchmarking and best practice sharing in order to develop a pipeline of efficiency projects across Xerox Europe• Led definition and monitoring of cost reduction projects run in country and centre. Over 200 projects delivering $40m of savings into the P&L.• Review and recommendation of Finance outsourcing strategy, e.g. “Best Shoring”
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Black Belt - Customer AdminXerox 2003 - 2005Worked as Black Belt within the Customer Admin (collections) finance community, both as an agent of change and a champion of the Xerox Lean Six Sigma DMAIC/DMEDI processes. • Provided overall support to receivables organisations across Europe, helping them to achieve record DSO performance through best practice sharing• Delivered collections projects in UK, Italy and Dublin shared services centre – leasing direct debit uptake taken from 50 to 85% of all contracts• Completed seven weeks training in Xerox Lean Six Sigma
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Manager Office Strategy And Im SolutionsXerox 2002 - 2003Supported the implementation of the European Office strategy while leading the development of European IM strategy. Process responsibility for ensuring the coherence of the European business model and its supporting infrastructure of people, processes and systems.• Support to the Office implementation in Europe co-ordinating resources from the European Solutions Group• Ensured the coherence of the proposed processes and systems to deliver an overall competitive infrastructure for Xerox Europe• Led for development of the Strategy contract - three year IT strategy for Xerox Europe (recurring and investment costs)
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Im ManagerXerox 1999 - 2001Uxbridge - Uk WideReported to the UK Finance Director performing the CIO roll with responsibility for all IT operations and development. Line responsibility for thirty-two direct staff, facilities management team of 120 and eighty contract/development staff. Departmental budget of $44 million (gross) supporting an operating company of $1billion turnover.• Winner of the MD's award for business excellence supporting Operation Turnaround in 2001. Reduction of UK IM budget by 60% in two years while retaining service levels.• Substantial improvements in operational stability of legacy systems• Deployment of mobile working technology to field sales
Simon Sparrow Skills
Simon Sparrow Education Details
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Journey ConsultingProject Management -
XeroxXerox Lean Six Sigma Black Belt
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Applied Physics Degree; Upper Second, Bsc Honours -
Urmston Grammar School For BoysFour A Levels And 10 O Levels
Frequently Asked Questions about Simon Sparrow
What company does Simon Sparrow work for?
Simon Sparrow works for Retired
What is Simon Sparrow's role at the current company?
Simon Sparrow's current role is IT Direction and Management | Programme Direction and Delivery | Transformation Lead | Corporate Efficiency Manager.
What is Simon Sparrow's email address?
Simon Sparrow's email address is si****@****rox.com
What is Simon Sparrow's direct phone number?
Simon Sparrow's direct phone number is (800) 275*****
What schools did Simon Sparrow attend?
Simon Sparrow attended Journey Consulting, Xerox, Coventry University, Urmston Grammar School For Boys.
What are some of Simon Sparrow's interests?
Simon Sparrow has interest in Children.
What skills is Simon Sparrow known for?
Simon Sparrow has skills like Six Sigma, Business Process Improvement, Process Improvement, Outsourcing, Business Transformation, Portfolio Management, Strategic Business Change, It Portfolio, Contract Negotiation, P&l Improvement, Dflss, Dmedi.
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