• Leading on supporter development and data insight for fundraising and activism.• Ownership and ongoing management of Iris CARE database• Managing two data analysts.• Managing an annual budget of £16,000.• Planning and prioritising data team work.• Responsible for data protection across the organisation.• Data lead on a project to implement a new email marketing and broadcasting tool, ensuring 2-way integration with supporter database.

• Managing a large (900,000 constituents) Raiser’s Edge fundraising database.• Leading data analysis for a large scale data migration exercise from Raiser’s Edge to a new Siebel platform.• Documenting database objects, fields and metadata.• Developing data solutions for new fundraising products, requiring a detailed understanding of data segmentation, financial integration, Gift Aid, restricted income, fulfilment and reporting.• Managing relationships with external suppliers.• Writing specifications for external programmers to develop custom data applications, including web integration, bulk merging processes and custom import routines.• Testing and implementing new database functionality.• Developing new data security protocols, including proactive management of database access levels and new processes for starters, leavers and movers.• Developing complex data transformation and import routines to integrate information from separate fundraising databases.• Deputising for senior managers.• Managing one permanent member of staff.

• Responsible, along with Database Manager, for day-to-day management of The Raiser’s Edge fundraising database.• Worked closely with individual fundraisers and fundraising departments to develop and improve their use of the database.• Worked with a project team on a major task to integrate NSPCC and ChildLine Raiser’s Edge databases, following the merger of the two organisations.• Documented data procedures and protocols, and published information on the Society’s intranet.• Imported large quantities of data and ensured deduplication with existing data.• Developed, maintained and ran a suite of regular data quality checks.• Provided group and one-to-one training for fundraisers.• Ensured Data Protection compliance within Raiser’s Edge.

• Member of the Raiser’s Edge team, with particular responsibility for direct marketing.• Cleaned up Gift Aid declaration information, enabling a claim to be run for the first time in six months, netting £100,000. • Regular tasks such as data validation and backups.• Extracted names and addresses from the fundraising database for mailings, including complex segmentation and deduplication requirements.• Management reporting, in response to specific questions as well as proactively to identify trends and fundraising opportunities.• Designed and delivered training• Installed and tested address validation software.