►► Nuance is an industry leader in technology for healthcare including speech recognition, fact ........extraction (Natural Language Understanding) and SaaS solutions for medical documentation ........creation. Over the last 10 years most development was moved to India.>► Successfully moved major development from US to India: > Moved the technical responsibility of $300M+ HIM platforms to Bangalore and Delhi > Built successful teams, created local leadership and independence, low attrition > Successfully overcame US biases and cultural obstacles associated with moving offshore > Created respected and committed Indian teams that delivered on expectations > Within 2 years began developing complete projects in India with some staff as good as any ............in the US>► Responsible for HIM SaaS systems hosting 2000+ customers, ensuring: > Robustness, reliability > HIPAA Security, authentication > PHI demands: monitoring, limited access features, international borders > Changing integration needs: EMRs for information exchange, Active Directory for ...........authentication etc. > Enhancing core technology: mobility, NLP, document distribution>► Responsible technical effort to move Nuance to a licensing model: > Created a cloud-based management system that connected all users over the internet and ...........administered a licensing model > Today all products have a recurring license and the Nuance Management System is the ............critical hub of Nuance Healthcare product lines>► Successfully managed and integrated Nuance’s Clinical market acquisition: > Goal was to maintain the nimbleness, the creativity, and passion of the acquisition team > Achieved the integration through blending cultures, mutual respect, mutual compromise

►► Dictaphone is the industry leader in medical dictation and transcription systems , presence in .......3000 of the largest hospitals and clinics in US.>► Led and built the first SaaS system for healthcare dictation and documentation: > Innovative, patented technology began sales in 2000 > Integrated to every HIS, RIS for 3000+ hospital clinics including: EPIC, Cerner, GE > Extensive experience understanding customer requirements and integrating systems ...........solutions > Dictaphone was the industry leader in dictation and documentation 1998 – 2005 > Top rated by KLAS for quality and customer satisfaction  > 100+ team, doubled revenue 2000 – 2005 every year, $200M by 2005>► Produced innovative solutions for customer and company needs: > Designed and developed first platform to utilize speech recognition, Philips Speech Magic, . ...........IBM ViaVoice. Delivered both batch recognition (recognition after dictation) and real-time . ...........desktop recognition allowing the physician to self-correct. > First HIM platform to offer ‘pay by the line’ rather than having to buy a system, this led to . ...........faster implementation times and increased revenue > Designed and developed necessary data capture and billing system for ‘pay by the line’ . . . ...........model > Helped build a Natural Language Processing (NLP) team for the purpose of extracting . . . . . ...........clinical facts from the report we produced. Integrated NLP into the HIM platforms and . . . . ...........deployed several systems >>► Automated system service and support needs - Remote Diagnostics > Created the concept of self-diagnosing systems connected to a central service center > Alleviated the need many field engineers and systems monitoring > Substantially reduced support/service costs

►►PB is a large corporation into mailing and business operations. Acquired Voice & Data .......systems to develop voice driven business applications>► Lead the company into new markets using the same core technology developed at Voice & ......Data: > Defined requirements and PBX integration needs to successfully deploy voicemail systems ........and enter that market > Adapted core hardware and software to address the Interactive voice response (IVR) market .........business needs: phone answering and intelligent transfer, information lookup, hospitality .........services. > Defined and built the first digital medical dictation system, ultimately shipped to 3000+ of .........the largest US hospitals and clinics, all fully integrated with each customer’s PACS, HIS .........and RIS.

►► A startup company of 5 engineers, built the first ever voicemail system:>► Proprietary hardware and software; patented and breakthrough technology brought significant ......change to many industries.