● Reporting into the CIO, accountable for leading the Baxters Global projects and ongoing change delivery function. ● Defined structured process for incoming business demands, allowing Global agreement on priority and alignment with wider IT processes.● Heavily involved within teams outside of direct line management responsibilities, Supporting Infrastructre, Applications, Data Analytics and Service Desk.● Drove the creation of a Global Business Services team to facilitate change.● Owner of the companies Atlassian implementation, reducing costs and centralising reporting across projects and ongoing change.● Culture and function leadership responsibility for alignment of deliverables to the wider business strategy. Merging business change and IT deliverables.● Led the ongoing ERP and HR application replacement program, moving from disparate applications to a single Global standard.● Heavily involved in Global standardisation of corporate network security, led the accreditation of Cyber Essentials and migration to Meraki single pane security controls.● Implemented ways of working surrounding ongoing business change● Responsible for production impacting critical application upgrade and migration projects.● Worked directly with Global senior stakeholders within Baxters to define and own a single, centralised priority list of strategic projects and in demand projects.● Defined and implemented the now utilised project and large change delivery process, along with governing its implementation and use.● Guided savings on cloud hosting and defined process for upcoming project estimation.

● Brought back into ITB due to previous experience with the sector/company, at request of senior business leadership.● Spearheaded the closure of a substantial legacy risk backlog, along with improving the continuous improvement and large change strategic objectives delivery.● Implementation and control of IT, PMO and Business Atlassian suite. Centralising all documentation, requests and deliverables.● Definition and implementation of structured CAB timeline and sign off process.● Growth, development and line management of internal and external delivery resource, covering test, development and business analysis● Working with core 3rd party consultancy covering migration to internal resource, from offshore delivery resource.

● Reporting to senior leadership team and directors.● Pivotal to the adoption of Agile methods, inclusive of demonstration and rollout to the delivery and business teams.● Management of offsite 3rd party resource from multiple suppliers, incorporating them into the internal resource pool to create a seamless team irrespective of location or employer.● Merging legacy processes and procedures into the adopted Agile approach● Management of multiple scrum teams● Defining and rolling out the central PMO project reporting template, covering forecasting resource, cost (Opex and Capex), risks and deliverables.

● Introduced and matured an agile software delivery focus including following best practices such as Test Driven Development, Continuous Integration, Continuous Delivery, pair programming, and a rigorous peer review process.● Created and managed the internal scrum teams, based on areas of expertise and application delivery.● Central to the successful migration from legacy systems to new single platform, allowing integration of B2B and B2C offerings.● Crafted project documentation, covering project proposals, business case, project inception document, SoW template and internal ticketing/deliverable content. Tying these into the company wide change request process.

● Responsible for resolution of long-standing legacy risk and deliverables backlog.● Lead Globally disparate teams, aligning 42 regional tax changes as part of a companywide improvement of their online sales platform, in readiness for the launch of the Raspberry Pi.● Responsible for IT wide delivery and change reporting.● Single contact for external delivery teams associated with the business improvement projects.

• Creation of central test documentation, containing all requirements, scripts and test data• Installation, configuration and test of switches, cabling and associated VM environments and operating systems• Highly secure environments, connections between Stevenage and UAE based military sites• IP Communication, Firewall, Switch, AD Profile, Anti Virus and Management testing including SCOM, Orion, DPM• Identification of missing requirement and evidence statements, implemented solution• Responsible for creation of work package requirements, test scripts, test labs and execution• Based in the UK and the UAE (Abu Dhabi) on international assignment, responsible for own workload and time management• Loaned to other projects within the company due to test experience and trusted quality assurance standards • Transition to Agile development in latter project stages

• Lead Test Analyst for work package across tiered secure infrastructure• Installation, configuration and administration of multiple test environments• IP penetration and connectivity validation including user and data access • Firewall and Active Directory environment analysis and test case creation• Creation of central text matrix, allowing traceability of progress and issues• Identification of missing requirement and evidence statements, implemented solution• Creation of work package requirements, test scripts, test labs and execution

• Execution of functional test scripts on secure platform• Setting up secure test environment on a daily basis• Attending daily wash up meetings• Logging of test issues within daily tracking software• Overhaul of legacy test scripts and data control methods

• Management of test team including junior contractors and permanent employees• Creation of test scripts from design documents, requirements and use cases• Creation of automated test scripts, using code and action capture methods• Test execution of both manual and automated test scripts• Daily code compilation, database creation, data maintenance and development J unit tests• Face to face working within development team• Creation of use cases working alongside the BA’s• Creation of low level test plans, release specific• Carry out external demonstrations and training to government partners and third parties

• Review of business supplied design documentation• Creation of high level test plans, test strategies and test data• Test execution across highly secured networks, databases and applications• Adherence to newly established test procedures in conjunction with support of the live ‘hot fix’ process• Overhaul of legacy testing approach• Test execution on several overlapping secure networks, spanning 3 test environments

• Initial review and acceptance of business supplied requirements.• Assuring test process followed V model.• Team scheduling and planning, test coverage and focus organization.• Creation of system test and integration test plans.• Creation of test scenarios, test titles and test scripts within Quality Centre.• System testing all new third party software used during integration and UAT throughout the release process.• Working face to face with application suppliers and end users. • Covering defect, change control and management.• Responsible for daily report management and housekeeping within Quality Centre.• Responsible for a team of 10 testers [QTP engineers, data analysts, LR engineers and testers], also working alongside the non-functional test team.

• Creation of test scenarios and scripts along with execution using Quality Centre.• Adherence to V model during testing phases• Test case execution on site and on location. • Specifically trained on cutting edge Nortel hardware used on the project [CS2Kc].• Working face to face with hardware providers and many other 3rd party clients.• Fault management, included Patch and release control.• Bandwidth restrictions, load, stress and fail over testing.

• Creation of scripts from design documents, creating test conditions, requirements, use cases and all other required documentation. • Execution of newly created scripts and documenting the results.• System testing all main areas of the project [mortgage calculation, scripting designer, mortgage regulation and user interface].• Responsible for feedback to the client with regards to business analysis, documentation and faults.• Working directly with the developers, business analysts and client in a 24/7 shift work plan.• Fault, incident and defect control relating to specific project areas.• Live help desk support role due to knowledge of the system and testing environment defects.

• Worked within a small team responsible for testing the input, output, marking and reporting for ED Excel’s student exam papers nationally• The project was tested in stages, the stages related to the qualifications being undertaken at that time. This led to strict deadlines• Creation of scripts [paper/exam specific] within short time scales• Batch creation and control• Test data creation for entire project• Developer feedback from clients and data input staff

• Defect management and control for project wide live support. Using dual defect reporting application, Test Director and Bugzilla• Subject specific consultancy role, working directly with the customer and dealing with all areas of the clients systems, ranging from hardware (cabling and networks) to software [J2EE, Coolgen, Web logic].• Analysis of information provided by customer Q ‘n’ A sessions with regards to suggested code changes.• Data analysis, carry out investigation for reoccurring problems and defects in live code.• Implementation of live data correction on the mainframe systems via SQL.• Creation and management of problem database. This linked know defects to live incidents and problems.• Sent out to customer sites all over the UK to work directly with management and discover current status and satisfaction with the live system.• Part of nationwide GO-LIVE team responsible for immediate investigation and fix of ‘A‘ day software and hardware issue, resulting in a smooth transition to the new system.

• Backup control, archival, restore and management.• Hardware and software installation and maintenance.• User support via on-line service and help desk.• Hardware repair and auditing.• Problem investigation, resolution and prevention.• Network installation, overhaul and optimization of factory wide cross platform LAN.• Network user control, responsible for user access and account management.