Simon Ng Email & Phone Number

California, United States

Us

Urbana, Illinois, Us

Lead product manager for the Personify Presenter and ChromaCam product line. Personify is transforming the way we interact with users in the video conferencing industry as well as the gaming industry. Put your persona on a screen share to create an immersive experience while in a video meeting using Personify Presenter. Blur or replace your background using ChromaCam in your next video meeting or game streaming without a green screen. • Redesigned UI/UX experience for Personify Presenter on Mac and Windows. Added annotations, speech to text, shortcut keys, and mini-tool bar to create a better standalone application with a feature rich experience. • Created the first Mac application for ChromaCam at Personify.• Refreshed Personifyinc.com website. Created new customer self-service eCommerce experience to streamline buy and free trial. Introduced new product offerings to increase adoption. • Created new partnerships to use our SDK integration to allow virtual background replacement natively in video conferencing applications.

Portland, Or, Us

Senior product manager for the ConX Cloud video collaboration solution at InFocus. Leadthe product strategy and product vision from the front-end customer experience of the ConX applications for desktop, mobile, and WebRTC.• Redesigned the InFocusConX.com website.• Built brand new meeting plugin scheduler for ConX Cloud on Microsoft OutlookWindows and Mac, along with Google Calendar.• Rebranding and redesigning 121 video applications to ConX.

San Jose, Ca, Us

eCommerce Product Manager for Cisco WebEx and Cisco Spark using the Digital River Global Commerce platform. Launched multiple cloud products on eCommerce platforms in over eighty countries, three currencies, four payment modalities, and ten different languages. This has resulted in over four million trial signups and 100,000 active paid recurring revenue users. • Implemented next generation eCommerce platform on Digital River Global Commerce in 9 months leading to 6,000+ trial signups and 500+ active orders every week.• Prioritize customer needs and create product roadmaps to make the best end to end self service customer experience.• Lead, create and launch product offerings in partnership with sales, marketing, engineering, user experience and support.

San Jose, California, Us

Business systems analyst that executed the WebEx eCommerce platform using Oracle BRM.• Managed the WebEx eCommerce portal in 80+ countries generating an annual revenue of 40M+.• Executed promotional offering of WebEx on Samsung tablets to 2M+ customers.• Managed PCI tokenization between the WebEx subscription billing platform and Chase Paymentech resulting in 20,000 credit card customers being PCI compliant. • Managed the migration of 10,000 customers from the legacy billing platform to the PCI compliant subscription billing platform resulting in winner of team spotlight award.• Manage a backlog of user stories to ensure quality deliver of product to production.• Work cross functionally with WebEx online marketing units, development team, QA, product management and release management team.

San Jose, California, Us

Lead administrator for Remedy 6.3 ticketing system at Cisco WebEx. Created functional enhancements using the Remedy 6.3 Administration tool and Remedy 6.3 Help Desk Administrator tool. Maintained business relationships through multiple cross-functional teams such as Customer Success Managers, Cloud Services, IT teams, and others.

Ann Arbor, Mi, Us

College hire rotational program where I became a programmer for the Borders' merchandising systems with over 1 million SKUs. In addition, my other rotation resulted in coordinating and installing Borders' store systems in US and Australia.

Masters, Information Economics For Management And Human Computer Interaction

Bachelor Of Science - Bs, Computer Science