Simon Ng Email and Phone Number
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I am Product Manager who blends his technology background with user experience to create the best product out to market. I focus on the entire end to end customer journey while deep diving into the technical architecture to ensure a robust product is created. My goal is to make a product that is self service and the customer understands how to use right away. I can adapt my communication skills to deliver the right message to every channel. These channels include product management, customer support, technical support, sales, marketing, technical architects, QA, data scientist, demand generation, business operations, growth teams, and developers. Specialties: Product Management and strategy, SIP, WebRTC, video conferencing, eCommerce, SaaS billing platforms, Digital River Global Commerce, Certified Product Owner, Certified ScrumMaster, website marketing, A/B testing, data driven designs, user experience design, user experience research, Agile Scrum, enterprise provisioning, mobile products, cloud products If you'd like to connect, please feel free to reach out to me through LinkedIn.
Foxconn
View- Website:
- foxconn.com
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FoxconnCalifornia, United States
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Associate Director Product ManagerFoxconn Feb 2019 - PresentUs
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Lead Product ManagerPersonify Inc Apr 2019 - PresentUrbana, Illinois, UsLead product manager for the Personify Presenter and ChromaCam product line. Personify is transforming the way we interact with users in the video conferencing industry as well as the gaming industry. Put your persona on a screen share to create an immersive experience while in a video meeting using Personify Presenter. Blur or replace your background using ChromaCam in your next video meeting or game streaming without a green screen. • Redesigned UI/UX experience for Personify Presenter on Mac and Windows. Added annotations, speech to text, shortcut keys, and mini-tool bar to create a better standalone application with a feature rich experience. • Created the first Mac application for ChromaCam at Personify.• Refreshed Personifyinc.com website. Created new customer self-service eCommerce experience to streamline buy and free trial. Introduced new product offerings to increase adoption. • Created new partnerships to use our SDK integration to allow virtual background replacement natively in video conferencing applications. -
Senior Product ManagerInfocus Nov 2017 - Feb 2019Portland, Or, UsSenior product manager for the ConX Cloud video collaboration solution at InFocus. Leadthe product strategy and product vision from the front-end customer experience of the ConX applications for desktop, mobile, and WebRTC.• Redesigned the InFocusConX.com website.• Built brand new meeting plugin scheduler for ConX Cloud on Microsoft OutlookWindows and Mac, along with Google Calendar.• Rebranding and redesigning 121 video applications to ConX. -
Ecommerce Product ManagerCisco Dec 2015 - Nov 2017San Jose, Ca, UseCommerce Product Manager for Cisco WebEx and Cisco Spark using the Digital River Global Commerce platform. Launched multiple cloud products on eCommerce platforms in over eighty countries, three currencies, four payment modalities, and ten different languages. This has resulted in over four million trial signups and 100,000 active paid recurring revenue users. • Implemented next generation eCommerce platform on Digital River Global Commerce in 9 months leading to 6,000+ trial signups and 500+ active orders every week.• Prioritize customer needs and create product roadmaps to make the best end to end self service customer experience.• Lead, create and launch product offerings in partnership with sales, marketing, engineering, user experience and support. -
Sr Business Systems Analyst - Webex.Com EcommerceWebex Jun 2012 - Dec 2015San Jose, California, UsBusiness systems analyst that executed the WebEx eCommerce platform using Oracle BRM.• Managed the WebEx eCommerce portal in 80+ countries generating an annual revenue of 40M+.• Executed promotional offering of WebEx on Samsung tablets to 2M+ customers.• Managed PCI tokenization between the WebEx subscription billing platform and Chase Paymentech resulting in 20,000 credit card customers being PCI compliant. • Managed the migration of 10,000 customers from the legacy billing platform to the PCI compliant subscription billing platform resulting in winner of team spotlight award.• Manage a backlog of user stories to ensure quality deliver of product to production.• Work cross functionally with WebEx online marketing units, development team, QA, product management and release management team. -
It Analyst/Remedy DeveloperWebex Jan 2011 - Jun 2012San Jose, California, UsLead administrator for Remedy 6.3 ticketing system at Cisco WebEx. Created functional enhancements using the Remedy 6.3 Administration tool and Remedy 6.3 Help Desk Administrator tool. Maintained business relationships through multiple cross-functional teams such as Customer Success Managers, Cloud Services, IT teams, and others.
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College Hire Rotational ProgramBorders May 2007 - Jan 2010Ann Arbor, Mi, UsCollege hire rotational program where I became a programmer for the Borders' merchandising systems with over 1 million SKUs. In addition, my other rotation resulted in coordinating and installing Borders' store systems in US and Australia.
Simon Ng Skills
Simon Ng Education Details
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University Of Michigan - School Of InformationInformation Economics For Management And Human Computer Interaction -
Michigan State UniversityComputer Science
Frequently Asked Questions about Simon Ng
What company does Simon Ng work for?
Simon Ng works for Foxconn
What is Simon Ng's role at the current company?
Simon Ng's current role is Associate Director Product Manager Foxconn D Group.
What is Simon Ng's email address?
Simon Ng's email address is vc****@****hoo.com
What is Simon Ng's direct phone number?
Simon Ng's direct phone number is +131358*****
What schools did Simon Ng attend?
Simon Ng attended University Of Michigan - School Of Information, Michigan State University.
What are some of Simon Ng's interests?
Simon Ng has interest in Football, Kevin Durant, Barack Obama, Nba, Michigan State University, 24 (Tv Series), Ecommerce, Target (Company), Fitness, In N Out Burger (Fast Food Chain).
What skills is Simon Ng known for?
Simon Ng has skills like Product Management, Agile Methodologies, Cross Functional Team Leadership, User Experience, Business Analysis, Integration, Saas, Testing, Software Documentation, Business Process Design, Requirements Analysis, Data Analysis.
Who are Simon Ng's colleagues?
Simon Ng's colleagues are 黄佑军, 丁小兵, 查玉东, Shakila Chezhiyan, 默刘朝, 胡雪云, Hugo Mendes.
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