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Highly-motivated leader with 10+ years’ experience at a leading FTSE 100 gaming company. A proven track record managing top performing teams within Customer Operations. Looking for the right opportunity to bring my expertise to sports/gaming organisation.
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Ops ProcessorDhl Express Uk Nov 2020 - PresentStansted, England, United Kingdom
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High Speed Note SortG4S Jul 2017 - Nov 2020Harlow, England, United Kingdom• Ensuring that client orders meet the specific value, quality and denomination required whilst ensuring that operating and security procedures are constantly adhered to. • Meeting and exceeding agreed personal/team productivity levels whilst identifying discrepancies in notes and coin that are received, and resolve accordingly. • Ensuring all operating and security procedures are constantly adhered to, utilising a variety of cash management systems to ensure accurate counting and allocation. -
Social Media Operations ManagerPaddy Power Betfair 2012 - Dec 2016Stevenage, United Kingdom -
Service Team LeaderBetfair Jun 2006 - Aug 2012Leading an international, multi-channel Customer Service Helpdesk of 80 staff whilst responsible for the day-to day management of up to 14 direct reports. Responsible for the recruitment and onboarding of new starters whilst coaching and developing existing staff in order to ensure exceptional customer service is delivered through multiple channels including phone, email, chat and social media.
Simon Montgomery Skills
Frequently Asked Questions about Simon Montgomery
What company does Simon Montgomery work for?
Simon Montgomery works for Dhl Express Uk
What is Simon Montgomery's role at the current company?
Simon Montgomery's current role is ..
What is Simon Montgomery's email address?
Simon Montgomery's email address is si****@****air.com
What is Simon Montgomery's direct phone number?
Simon Montgomery's direct phone number is +44 20 8834*****
What skills is Simon Montgomery known for?
Simon Montgomery has skills like Customer Service, Management, Social Media, Leadership, Team Leadership, Customer Satisfaction, Community Management, Team Management, Account Management, Contact Center Operations, Stakeholder Management, Social Networking.
Who are Simon Montgomery's colleagues?
Simon Montgomery's colleagues are Ann B., Erin D., Ozaias Santos, Natasha Hollis, Isaac Kemei, Karen Clowsley, Trevor Robinson Robbo.
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