Simon Montgomery Email & Phone Number

Stansted, England, United Kingdom

Harlow, England, United Kingdom

• Ensuring that client orders meet the specific value, quality and denomination required whilst ensuring that operating and security procedures are constantly adhered to. • Meeting and exceeding agreed personal/team productivity levels whilst identifying discrepancies in notes and coin that are received, and resolve accordingly. • Ensuring all operating and security procedures are constantly adhered to, utilising a variety of cash management systems to ensure accurate counting and allocation.

Stevenage, United Kingdom

Leading an international, multi-channel Customer Service Helpdesk of 80 staff whilst responsible for the day-to day management of up to 14 direct reports. Responsible for the recruitment and onboarding of new starters whilst coaching and developing existing staff in order to ensure exceptional customer service is delivered through multiple channels including phone, email, chat and social media.