Simon Pape Email and Phone Number

International Danish company with many years of experience in designing, manufacturing and marketing electric underfloor heating systems, thermostats, frost protection, snow and ice melting solutions to professionals and homeowners.As the Head of Marketing, I have a very hands-on role, overseeing various key responsibilities:• Annual Wheel Planning• Brand, Internationalization & Marketing Strategies • Budget Management• Company & Customer Presentations• Concept development• Cross-Channel Marketing: Social Media, Web, In-Store & Physical• CSR development and implementation• Customer Journey Maps• Data: Structure, Analysis & Implementation• E-Catalogue - Design and development• Project Management, and cost/benefit analysis• Supplier & Partner Coordination• Website development and maintenance

𝐊𝐞𝐲 𝐓𝐚𝐬𝐤𝐬 𝐀𝐧𝐝 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐢𝐭𝐢𝐞𝐬▸ Board member▸ Resonsible for Social Media

▸ Awarded UCN “Det hele menneske” / "The whole person" - One person per year across all classes▸Developed a practical tool for choosing an internationalization strategy based on entry mode decision by Svend Hollensen - Still being used by students today▸Front figure in video recrutting campains campains for the Marketing Management program 𝐄𝐥𝐞𝐜𝐭𝐢𝐯𝐞 𝐂𝐨𝐮𝐫𝐬𝐞𝐬: · Data Driven Marketing· Sustainable Business - Designing & creating sustainable business models & implementing sustainability in daily business

3 month internship with focus on creating a go to market- & digital marketing strategy

Falck is a global market leader in emergency response and healthcare services. 25,000 skilled and experienced professionals work in 26 countries around the world.𝐊𝐞𝐲 𝐓𝐚𝐬𝐤𝐬 𝐀𝐧𝐝 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐢𝐭𝐢𝐞𝐬▸ Responsible for mapping and optimizing activities and operational processes across Falck's assistanceactivities in Scandinavia and the Baltics.▸ Responsible for a project in which Danish customers were transferred to administration and management from Falck in Lithuania.▸ Conducting a new end-to-end analysis of assistance with cost and efficiency analyses.▸ Processing master data to create clarity and transparency.▸ Participating in an IT project involving the implementation of a new operational platform in the Salesforce IT system. My role involved gaining an overview of potential integrations between multiple systems and handling master data to provide understanding.

• Leading a team of 4 university students responsible for reporting SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) - both internal and external BI reports, including for strategically important clients.• Project manager for the ERP project when Falck Euroservice had to replace an older version of the Navigator ERP system with an SAP system.• Created an SAP manual and used it daily.• Overall responsibility for intercompany reconciliation as well as debtor and creditor management.• Engaging in direct customer communication and participating in customer meetings.

𝐊𝐞𝐲 𝐓𝐚𝐬𝐤𝐬 𝐀𝐧𝐝 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐢𝐭𝐢𝐞𝐬▸Controlling incoming invoices from suppliers in Denmark and Europe, as well as preparing billing foundations.• Developing and maintaining an international supplier network and updating the database.• Coaching and providing support for handling critical cases to colleagues in the operation/assistance center.• Acting as a Single Point of Contact for several strategic customers.• Engaging in direct customer communication and participating in customer meetings.

Assisted Danish and international customers at Falck's International Control Center who experienced automotive breakdowns throughout Denmark and Europe.• Multiple tasks at once, coordinating several cases simultaneously through phone, email, or various IT platforms.• Communication in Danish, Scandinavian languages, English, and Germ