Simon Pham Email & Phone Number

Warrington, Pennsylvania, United States

• Performed setup, replacement and upgrade of employee laptops, cell phones, tablets, deskphones and workstation equipment.• Facilitated repair and/or replacement of faulty/broken hardware including desktops,laptops, cellphones, tablets, printers, and peripherals.• Helped install, configure, service and maintain computer hardware, devices, software,peripherals, network equipment and services throughout the organization.• Demonstrated strong customer service skills, ensuring a positive and professional interaction with users at all times

Philadelphia, Pennsylvania, United States

• Developed security policies and procedures in compliance with Cybersecurity Maturity Model Certification (CMMC) guidelines such as Access Control, Audit and Accountability, Configuration Management, Configuration Planning, Incident Response, Identification and Authentication, Password, Separation of Duties, System and Information Integrity, and more.• Performed vulnerability testing and assessment of the college's systems by utilizing vulnerability scanners such as OpenVAS and Nikto, and Nmap tool for network discovery and security auditing.• Conducted security assessments and other information security routines. Investigatesand recommends corrective actions for data security related to established guidelines.

Bachelor Of Science - Bs, Cybersecurity, 3.7

Activities and Societies: HTCIA Club

Associate Of Science - As, Computer And Information Systems Security/Information Assurance, 3.9