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An engaging, highly organised, articulate & results-driven professional, with exceptional communication, stakeholder engagement & strategic thinking abilities. I enjoy solving problems and providing clear solutions in a structured, passionate & positive manner, to ensure that business goals and outcomes are achieved. Over 20 years of experience in Business Process Analysis, Business Transformation, Strategic Change and IT Project and Programme Delivery, Sales and Operations roles within Energy, Telecommunications, Government, Healthcare, Software, Education and Digital Media Industries.Utilising an extensive range of delivery methodologies, including Lean, Agile, SAFe and Design Thinking to help businesses adapt to different ways of working. Using systems including, Jira, Confluence and Azure DevOps to assist in EPIC through to User Story and Task level delivery in managing change.Using process mapping and modelling tools such as ARIS, Visio, Business Optix, Lucidcharts and Celonis to capture business processes (Levels 0 through 5/6), Value Chain Diagrams, conformance issues, up and downstream impacts across different portfolios and organisations using BPMN2.0 or EPC modelling languages. The creation of current and future state Target Operating Models, Business Roadmaps, Options Papers, Impact Assessments, Business Processes, Executive Board Packs, Business Cases, Feasibility Studies, Discovery Material, Recommendations, Business Change Approach to delivery strong messages based on risk, value, and benefits.
Centrica
View- Website:
- centrica.com
- Employees:
- 18296
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Senior Process And Change ManagerCentricaUnited Kingdom
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Process And Change ManagerAxa Xl Oct 2024 - PresentLondon Area, United Kingdom -
Senior Business And Transformation Process OwnerDepartment For Environment, Food And Rural Affairs Sep 2023 - Sep 2024I am responsible for the design of several business first process models that will enforce standardisation and harmonisation supporting the company’s vision to provide the best systems, ways of working and experiences for both internal Environment Agency employees and suppliers, over the next one hundred years. -
Senior Global Sales Process OwnerClarivate Jun 2022 - Sep 2023London, England, United KingdomReported to the Senior VP of Sales Operations and Renewals team. I created, managed, owned, and enabled new transformational processes for the sales and marketing community (over six thousand people) including those that came through merger and acquisition opportunities where impacts to existing ways of working required enrichment or refinement of affected systems. -
Global Business Process Manager: Sales & MarketingErm: Environmental Resources Management Dec 2021 - Jun 2022Bristol, England, United KingdomI reported directly to the Head of Global Process Excellence who reported directly to the Chief Innovation Officer on the ERM board. As Global Business Process Manager, I looked after Brand, Sales, and Marketing with two direct reports and a further six people in day-to-day sales operation and strategic board priorities. -
Uk Sales Process And Product OwnerVodafone Nov 2020 - Dec 2021Newbury, England, United KingdomReported directly to the Head of Commercial and Operations as the UK Sales Process and Product Owner responsible for the management of the Lead to Order customer journey for all segments and products – mobile, fixed, SaaS and Unified Communications – for over four thousand sales owners leading to a 20% increase in NPS scores by improving User and Customer Experience levels. -
Lead Process Designer | Innovation Design Lead (Analysis And Design - Group)Vodafone Sep 2018 - Nov 2020NewburyReported directly to the Head of Analysis and Design initially as the team Process Designer responsible for training over one hundred people in using Software AG’s ARIS Process modelling application (as a super/power user of both front and back-end views) and subsequently as the Innovation Design Lead responsible for the creation of driving new process automation ideas from concept to inception, codifying manual led processes to digitise and speed up experiences.
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Transformation Portfolio Manager - Bi, Ai And Mi Lead (Central Demand - Group)Vodafone Jul 2016 - Sep 2018NewburyReported directly to the Head of IT Engagement and Portfolios, as SELL Portfolio Demand Manager and then in 2017, as Cross Portfolio Lead owning Business Intelligence, Analytical Intelligence and Data Management for all Oracle Enterprise Data Mart (EDM) and Large Enterprise Architectural Platform (LEAP) demands from internal business stakeholders to produce VROM quotations and value add statements around suitable solutions which exceed requirements.
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Sell Portfolio Manager (Central Demand - Group)Vodafone Jul 2015 - Jul 2016NewburyReported directly to the Global Head of Enterprise Sales, as a Process Analyst. I engaged with the entire VGE sales business to create fifty-five processes which were owned by the sales operations team and led to the successful sign off, of an internal audit.
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Client Account ManagerUnified Solutions Nov 2011 - Apr 2015Slough, United KingdomReported directly to company MD and Business Development Manager. Quota generating Client Account Manager with £750k pa target - generating over £1m YoY. -
Business Process AnalystCentrica Plc Dec 2010 - Nov 2011StainesOracle IAM project for new starters, movers & leavers. Creation of As-Is and future state, hybrid and To-Be models for CEO office in Windsor.
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Sales Operations ManagerHp Software Feb 2007 - Nov 2010BracknellHewlett Packard, supporting Indirect Sales (120 people) in Sales Operations role for Inside Sales.Managed Sales Assist and Named Account Managers on interim basis, providing coaching on sales and closure techniques.
Simon Murley Skills
Frequently Asked Questions about Simon Murley
What company does Simon Murley work for?
Simon Murley works for Centrica
What is Simon Murley's role at the current company?
Simon Murley's current role is Senior Process and Change Manager.
What is Simon Murley's email address?
Simon Murley's email address is si****@****erm.com
What are some of Simon Murley's interests?
Simon Murley has interest in Eating Out, Spending Time With Friends And Family, Films, Golf, Go Karting, Snooker.
What skills is Simon Murley known for?
Simon Murley has skills like Six Sigma, Sharepoint, Tas, Microsoft Excel, Salesforce.com, Training Delivery, Sales Enablement, Telecommunications, Telehealth, Microsoft Dynamics, Sales Operations, Solution Selling.
Who are Simon Murley's colleagues?
Simon Murley's colleagues are Ayla Macdonald-Ludlow, Vibha Kallianpur, Paul Stoneman, Susan Sibley, Salemahomed Sofia, Caroline Morson, Becki Conway.
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Simon Murley
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Simon Murley
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