Please complete the CAPTCHA to continue
@balfourbeatty.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Simon Neil Scott is listed as IT Service Desk at Balfour Beatty plc, a with 9788 employees, based in Killingworth, England, United Kingdom. AeroLeads shows a work email signal at balfourbeatty.com and a matched LinkedIn profile for Simon Neil Scott.
Simon Neil Scott previously worked as Photographer at Simon Neil Scott Photography and 1st line support on the IT Helpline at Northumbria University. Simon Neil Scott holds Bsc Computing For Business, 2.2 from Northumbria University.
This section adds company-level context without repeating Simon Neil Scott's masked contact details.
AeroLeads found 1 current-domain work email signal for Simon Neil Scott. Compare company email patterns before reaching out.
My portfolio, blog and Amazon book store can be found via this link:https://linktr.ee/simonneilscottI have over ten years experience in event photography.Volunteering as a Photographer within the local Hillsong Church media team, working with Youth Organisations such as 'Youth For Christ' and Charity groups such as 'The A21 Walk for Freedom' to help spread awareness to Human Trafficking.I also have over ten years experience working in IT Support and currently work at the Balfour Beatty, situated in the Newcastle offices.As of mid 2023 I have established an Amazon Book store, offering a growing selection of Notebooks and Sketchbooks, decorated by my own, original photography.
Listed skills include Hardware, Information Technology, Help Desk Support, Laptops, and 6 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Newcastle Upon Tyne, United Kingdom
Within the IT Service Desk, I offer support through online chat, email, telephone and remote support. Supporting one of the largest construction companies in the world. With issues ranging from folder access to software malfunctions. Working with a small and dedicated team, I always strive to offer a confident and polite service to all those seeking our assistance.
Newcastle Upon Tyne, United Kingdom
As a professional photographer from Newcastle upon Tyne; I have a passion for capturing emotive moments, real people, beautiful architecture and to help promote the modern Church.My full bio and portfolio are available on my website.Social media links...My website - https://www.simonneilscott.com/Instagram - https://www.instagram.com/simonneilscottBehance - https://www.behance.net/simonneilscottFacebook - https://www.facebook.com/simonneilscottphotographyLinkedIn - https://www.linkedin.com/in/simonneilscottTwitter - https://twitter.com/simonneilscottPlease read, follow and subscribe.
Newcastle Upon Tyne, United Kingdom
I spent 6 months within the 1st line IT Helpline, supporting both staff and students with IT issues and financial queries. The role included:• Working within a small but skilled team.• Offering Telephone, email and Live-chat support.• Checking student and staff information within SAP and SITS.• Use of the LogMeIn remote service.• Use of Active Directory to check accounts and add to printer groups.• Ticket management using software called ‘Support Works’.• Working towards KPI and SLA targets.• Supporting Citrix based working environments.• Supporting VIP customers.• Resetting of passwords.• Reporting faulty PCs, Macs, Printers and other hardware.• Attempting first time fixes and escalating tickets when required.• Helping to add printers via printer servers.• Assisting with data recovery for students and staff.• Installing of software.• Processing requests for new users and mail boxes.• Processing requests for shared file and shared mailbox access.• Taking out-of-hours calls from external Universities.
Cobalt Business Park - Tyne And Wear
Single Point of Contact (SPOC)- 1st line support taking incoming telephone calls.- Recording customer Incidents.- Performing either a first-time-fix or progressing the call to the correct resolver group.- Ensuring SLA and KPI targets are maintained.- Two plaudits and two 'meetings of recognition' received (please see below).Change Request Processing (UDC)- Processing and completing customer orders.- Amending user information through the use of XML scripts and Citrix based QARs.- Queue management.- Ensuring SLA and KPI targets are maintained.
Cramlington
- 1st and 2nd line support.- Answering support calls from the customer.- Performing backups of data.- Installing hardware on site or via remote access.- Setting up new laptops ready for distribution.- Fixing slow performance or general faults via remote access.- Updating and programming in-house software to aid the telecoms sales team.
Other employees you can reach at balfourbeatty.com. View company contacts for 9788 employees →
Steve Iredale (Retired)
Colleague at Balfour Beatty PlcDerby, England, United Kingdom
View →
LN
Lewis Nicholson
Colleague at Balfour Beatty PlcNewcastle Upon Tyne, England, United Kingdom
View →
DG
David Gravy
Colleague at Balfour Beatty PlcNewcastle Upon Tyne, England, United Kingdom
View →
TM
Troy Miller
Colleague at Balfour Beatty PlcAmanda, Ohio, United States
View →
HM
Halil Mert Kandil
Colleague at Balfour Beatty PlcUnited Kingdom
View →
MC
Mehmet Can Şahin
Colleague at Balfour Beatty Plcİzmir, Türkiye, Turkey
View →
MF
Mircea Florian Moraru
Colleague at Balfour Beatty PlcRomania
View →
RB
Robert Brinkler
Colleague at Balfour Beatty PlcStevenage, England, United Kingdom
View →
JH
Jenny Heldestad
Colleague at Balfour Beatty PlcGreater Umeå Metropolitan Area, Sweden
View →
HS
Hugh Stephen Elliot
Colleague at Balfour Beatty PlcWigan, England, United Kingdom
View →
Quick answers generated from the profile data available on this page.
Simon Neil Scott works for Balfour Beatty plc.
Simon Neil Scott is listed as IT Service Desk at Balfour Beatty plc.
AeroLeads has found 1 work email signal at @balfourbeatty.com for Simon Neil Scott at Balfour Beatty plc.
Simon Neil Scott is based in Killingworth, England, United Kingdom while working with Balfour Beatty plc.
Simon Neil Scott has worked for Balfour Beatty Plc, Simon Neil Scott Photography, Northumbria University, Atlas Consortium, and Develop Training.
Simon Neil Scott's colleagues at Balfour Beatty plc include Steve Iredale (Retired), Lewis Nicholson, David Gravy, Troy Miller, and Halil Mert Kandil.
You can use AeroLeads to view verified contact signals for Simon Neil Scott at Balfour Beatty plc, including work email, phone, and LinkedIn data when available.
Simon Neil Scott holds Bsc Computing For Business, 2.2 from Northumbria University.
Simon Neil Scott is listed with skills including Hardware, Information Technology, Help Desk Support, Laptops, Photography, Servers, Citrix, and Active Directory.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts