• Enriched transactional data with third-party APIs to measure delivery time by carrier (e.g., USPS, UPS, FedEx) to determine seasonal and drug-specific delivery implications• Built the Fraud, Waste, and Abuse (FWA) and Clinical Operations reporting governance frameworks by developing complex SQL and Python algorithms and Tableau data visualizations to determine malpractice by pharmacies, doctors, and/or members, drug stockpiling, and opioid misuse• Developed the Client and Pricing reporting frameworks utilizing SQL and Tableau, to present member and plan utilization, as well as measure rate performance across payers and pharmacy chains

• Collaborated on multiple projects in client-facing and technical support roles, for financial institutions such as banks and insurance companies facing international regulatory pressures• Developed an account reconciliation algorithm in SQL and Tableau dashboards, to assess fee inconsistencies and mitigate potential penalties for a top tier financial institution• Developed a custom record remediation algorithm utilizing Spark-based scripts. Additionally, built an NLP data pipeline to ingest 120+ TB of data and classify the records based on pre-defined categories for a top tier bank• Performed metadata analysis designed to identify Redundant, Obsolete, and Trivial content on 100+ TB of data utilizing Python and SQL scripts. Created complex visualizations in Tableau that facilitated business leader remediation decision-making for a top tier insurance company• Oversaw design, development, and implementation of ETL pipelines and SQL automation scripts to enable reporting analytics, visuals, and data-driven insights for a top tier bank• Developed database algorithms to detect and remediate data quality issues based on pre-defined business logic for a top tier pharmaceutical company

• Gathered data and process automation. Enabled data visualization strategy by developing Tableau dashboards to analyze procurement patterns and develop insights on seasonal events and related transactions; eventually leveraged to inform major procurement decisions

• Clients in 9 countries and 3 languages, startup clients accepted in tech accelerator programs include: Wayra, Startup-Chile, SocialAtom, and Draper University (Silicon Valley)• Coordinated full cycle national and international advertising campaigns through web and mobile devices; increased market reach and +20% new clients for 2 years in a row• Delivered analytics and actionable insights (SQL) throughout marketing campaigns applying statistical analysis (R) that resulted in new accounts of +$2M (adjusted to local currency) and the re-launch of the company’s worldwide services• Collaborated cross-functionally with UX team to evaluate and improve customer enrollment experience for several clients utilizing competitive analysis, conversion improvement, and A/B testing• Liaised across design and development teams communicating product requirements, overseeing empirical design, manually testing pre-released versions and bridging client feedback

• Clients included: Manpower, British American Tobacco, Coca-Cola FEMSA• Engaged with C-level executives through strategic marketing and sales planning. Results included market leader in manufacturing with an annual budget of +$5M (adjusted to local currency)• Conducted customer segmentation analysis, improved the performance of ecommerce, blogs, and lead sites through A/B tests, and marketing campaign optimization increasing online sales by 10%

• Trained a seven-person cross-functional team in a multi-phase change management effort to design and implement comprehensive processes, define job roles, and minimize operational risks; resulted in 25% improvement of productivity presenting the final project to the lead ERS and Consultant Partners