Driving the food safety, quality and innovation agenda across 3 production sites.

Lead Technical Manager working with all the fresh produce sites within Morrisons manufacturing.

Lead a team of 9 technical managers and technologists, who have the responsibility for the quality, food safety and legal compliance in these areas. The development and implementation of technical and quality strategies that improve customer satisfaction scores in quality, choice, value, own brand sales and penetration targets. Key Achievements:-• Implemented a supply chain management scorecard within the chilled category which identifies the best suppliers to strategically grow our… Show more Lead a team of 9 technical managers and technologists, who have the responsibility for the quality, food safety and legal compliance in these areas. The development and implementation of technical and quality strategies that improve customer satisfaction scores in quality, choice, value, own brand sales and penetration targets. Key Achievements:-• Implemented a supply chain management scorecard within the chilled category which identifies the best suppliers to strategically grow our business with. This incorporated NPD, technical and ethical measures. • Technical lead on a customer complaint dashboard to aide identification of poor performing products and suppliers, this has led to a 16% reduction in complaints in an 8 month period. • Developed a set of key performance indicators to aide the management of the team by delivering clear direction, responsibilities and targets. • Identified and mentored one technical manager to successfully manage and lead the technologists with my team. Show less

Led a team of 10-12 technical managers who had the responsibility for the quality, food safety and legal compliance in these areas. The implementation of the technical, quality and ethical strategy, through the supply base and the management and resolution of complex product related issues and crises. Key Achievements:-• Tendered the pesticide residue testing programme for the Group which delivered a 200% improvement in scope leading to greater surveillance and brand protection and… Show more Led a team of 10-12 technical managers who had the responsibility for the quality, food safety and legal compliance in these areas. The implementation of the technical, quality and ethical strategy, through the supply base and the management and resolution of complex product related issues and crises. Key Achievements:-• Tendered the pesticide residue testing programme for the Group which delivered a 200% improvement in scope leading to greater surveillance and brand protection and a 25% reduction in cost.• Technical lead on the Somerfield integration project, which delivered 128 products in 12 weeks, co-ordinated the team on incorporating 22 new suppliers into the business in a 6 week period.• Created and defined the Co-operatives industry leading Israeli sourcing policy, working with an external third party implemented a control systems that led to 100% compliance of suppliers. • Formulated and delivered a customer complaint escalation process, that guided the company on the process for recalls and withdrawals, to deliver food safety and maintain brand reputation. Show less

Managed one other quality assurance colleague, had responsibility for the quality, food safety and legal compliance for all fresh produce, across the Worldwide supply base. Supported NPD with new varietal and country recommendations that drove own brand penetration. Key Achievements:-• Removed packaging from cucumbers saving 8t of packaging and reduced cost. • Launched flexible date codes, which drove a 20% volume increase in salads packed at source, reducing handling and… Show more Managed one other quality assurance colleague, had responsibility for the quality, food safety and legal compliance for all fresh produce, across the Worldwide supply base. Supported NPD with new varietal and country recommendations that drove own brand penetration. Key Achievements:-• Removed packaging from cucumbers saving 8t of packaging and reduced cost. • Launched flexible date codes, which drove a 20% volume increase in salads packed at source, reducing handling and leading to improved quality. Show less

Managed a number of key produce areas, including Potatoes; All vegetables; Wholehead Salads; Prepared vegetables. Driving own brand produce quality and range forward, managing product safety and integrity of both the product and supply base. Responsibility for pesticide management within ASDA. Key Achievements:-• Reduced the level of rejected product by 50%, by implementing a new quality control system at a major salad supplier within a 12 month period.• Developed a UK &… Show more Managed a number of key produce areas, including Potatoes; All vegetables; Wholehead Salads; Prepared vegetables. Driving own brand produce quality and range forward, managing product safety and integrity of both the product and supply base. Responsibility for pesticide management within ASDA. Key Achievements:-• Reduced the level of rejected product by 50%, by implementing a new quality control system at a major salad supplier within a 12 month period.• Developed a UK & Overseas pesticide audit module for the business, which in a 3 year period reduced the pesticide “name and shame” record from worst in the industry to better than Tesco, Sainsbury and Morrisons,• Mentored and trained two QA managers from the depot to successfully progress to Technical manager roles. Show less