Facilitate the management and implementation of projects building online tools and resources to increase access to justice for low income and disadvantaged individuals. + Support program and project managers with requirements gathering, business and systems analysis, project planning, product release and technical consultation.+ Help improve the organization's IT infrastructure, including network configuration, staff resource management and applying IT best practices.

Co-direct IT services, including helpdesk, network administration, reporting writing, website maintenance and application management. Analyze current IT processes and infrastructure, and develop a plan to enhance outcomes. +Implemented a workflow dashboard (LANsweeper, SQL Reporting Services, SharePoint) to display project progress, network/asset alerts, and daily tasks.+Developed a knowledgebase portal site (SharePoint) to share technical and business information.+Created management performance reports (SSRS) to track productivity of groups and individuals in IT.+DrugWatch/LIP – Project Manager (2014): Automated data transfer between three agencies and generated a report on the effectiveness of the process. +Bethpage Waterworks e-Discovery – Project Manager (2014): Customized Weitz & Luxenberg’s proprietary document management system to handle increased file/email sharing

Oversaw all IT projects including application, website and mobile app development, database maintenance, report writing and network administration including cloud-based hosting (Amazon AWS). Provided business analysis of the project needs and facilitating a clear, detailed communication between the project owners, end-users and development teams throughout the projects. Managed a small in-house IT staff and multiple offshore development teams. +IARC (International Age Rating Coalition) – Project Manager (2013): Helped develop a single, automated system that can generate multiple age and content ratings for digitally delivered games and apps, taking into account each participating territory’s local cultural and social norms. +Short-Form, CTIA’s Mobile App Rating System, ART App Rating Tool – Project Manager (2011): Developed systems over 3 years to automate the content rating process for ESRB. +ESRB Internal Database System – Project Manager (2010): Fully overhauled an internal database from a standalone Windows application to a web-based Silverlight application. +Ratings Data Sharing – Project Manager (2008): Improved accuracy and efficiency of sharing ESRB’s ratings, put several IT systems in place, e.g. web services API (Java), automated delivery of custom web report (SRSS), browser based search widget (JSP), and mobile apps (iOS, Android, Windows Phone).+Company Website – Project Manager (2007): Maintained various informational websites (JSP and .NET based) including updating content, redesigning with improved SEO, and implementing a new robust hosting infrastructure on cloud-based servers (Amazon AWS) that was load-balanced and DDoS protected.+IT Support Systems – Project Manager (2007): Analyzed the overall business operations of the company and put in place various IT support systems to help efficiency.

Oversaw IT staff and development tasks, including hiring, training and managing the team of network administrators and database, web and application developers. Managed communications between clients and technical staff.+Bill & Melinda Gates Foundation (2007): Developed a data repository (SQL Server) and web-based reports (SSRS; ASP.NET) to calculate and display performance indicators for funded NYC public schools. +NYC MCCAP (Managed Care Consumer Assistance Program; 2006-2007): - Responsible for the design, development and implementation of the web-based tracking system (ASP.NET).+NJ ELC (Education Law Center) Abbott Indicators Project (2006-2007): – Organized their statewide education data files (5000+) into a data warehouse (SQL Server, SSRS, SSIS) and helped ELC build local capacity to extract data and generate reports.+NTAWF (National Tax Assistance for Working Families; 2003-2007): – Provided technical support to the 50+ campaigns to perform self-evaluations and meet their funder’s data submission requirements. +Annie E. Casey Foundation – Performed a systems analysis of how their two main IT departments can integrate to provide more efficient and cost-effective services.

Taught undergraduate courses in Psychology, including experimental design, statistics, and introductory psychology. Created and implemented a CBI (Computer based instruction) course for introductory statistics, allowing students to learn at their own pace and take unlimited number of exams using a computer.