3Rd Line Support Engineer
Optimising It | B Corp™ / Lyra Technology Group
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Simon Raymont Email & Phone Number
3rd Line Support Engineer
at
Optimising IT | B Corp™ / Lyra Technology Group
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
3rd Line Support Engineer
Location
Exeter, England, United Kingdom
Who is Simon Raymont? Overview
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Quick answer
Simon Raymont is listed as 3rd Line Support Engineer at Optimising IT | B Corp™ / Lyra Technology Group, based in Exeter, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Simon Raymont.
Simon Raymont previously worked as 3rd Line Support Engineer at Optimising It | B Corp™ and 3rd Line Support Engineer at Opus Technology. Simon Raymont holds Diphe, Electronic Engineering And Computer Systems from Bangor University.
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Optimising IT | B Corp™ / Lyra Technology Group
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Profile bio
About Simon Raymont
Results-oriented IT professional with UK MSP experience. Passionate about leveraging technology to empower businesses. Adept at bridging communication gaps and fostering collaboration. Proven ability to deliver tailored IT solutions, optimise operational efficiency, and enhance security.Strong ITIL foundation ensures seamless change management across diverse IT infrastructures (physical, virtual, cloud). Extensive experience in end-user support, system administration, and project management. Widely experienced in use of different CRM/ITSM platforms and in working in a ticket drive service desk environment utilising systems such as Halo, ManageEngine, ServiceNow, Microsoft Dynamics.Highly proficient at supporting Microsoft 365, Google Workspace, and Apple ecosystems. Shell scripting expertise (PowerShell, Bash).Dedicated mentor and knowledge-sharer committed to continuous learning and development.
Current workplace
Simon Raymont's current company
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Optimising It | B Corp™ / Lyra Technology Group
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8 roles
Simon Raymont work experience
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3Rd Line Support Engineer
3rd Line IT Support engineer for B-Corp Managed Services Provider servicing customers in the M4/M5 corridor regions with offices at Exeter, Bristol and Gloucester.
3Rd Line Support Engineer
Service Desk Support in a Managed Services Provider: BAU day-to-day escalations to 3L. Delivered comprehensive IT solutions including Azure Virtual Desktop, Microsoft 365, and security hardening projects. Led key migration projects and provided expert third-line support.
Feb 2023 - Apr 2024
Project Technician
May 2022 - Feb 2023
Senior Information Technology Analyst
BAU Service Desk Analyst support to a senior level including Unified Comms support and Projects. Oversaw AV, conferencing, and Teams support across significant utility operations. Spearheaded the migration of Exchange Servers to Microsoft 365 and supported the transition to remote work solutions.
Mar 2020 - May 2022
It Support Technician
BAU Support role on a Service Desk + Projects. Managed virtualization migration projects and provided comprehensive support for ESXi servers, Office 365, and SharePoint migrations plus day to day IT Services support.
Oct 2019 - Mar 2020
It Support Technician
BAU Service Desk support for Dictation and Workflow systems used in the legal profession and in the NHS. + Server Projects (Dictation Workflow systems such as ODMS, SpeechExec).
Aug 2017 - Oct 2019
It Project Technician
BAU IT Support cover + projects. Office 365 migration projects for Caremark Ltd and The Citizens Advice Bureau.
May 2017 - Aug 2017
1 education record
Simon Raymont education
FAQ
Frequently asked questions about Simon Raymont
Quick answers generated from the profile data available on this page.
What company does Simon Raymont work for?
Simon Raymont works for Optimising IT | B Corp™ / Lyra Technology Group.
What is Simon Raymont's role at Optimising IT | B Corp™ / Lyra Technology Group?
Simon Raymont is listed as 3rd Line Support Engineer at Optimising IT | B Corp™ / Lyra Technology Group.
Where is Simon Raymont based?
Simon Raymont is based in Exeter, England, United Kingdom while working with Optimising IT | B Corp™ / Lyra Technology Group.
What companies has Simon Raymont worked for?
Simon Raymont has worked for Optimising It | B Corp™ / Lyra Technology Group, Optimising It | B Corp™, Opus Technology, Ses Water, and Psdc Ltd.
How can I contact Simon Raymont?
You can use AeroLeads to view verified contact signals for Simon Raymont at Optimising IT | B Corp™ / Lyra Technology Group, including work email, phone, and LinkedIn data when available.
What schools did Simon Raymont attend?
Simon Raymont holds Diphe, Electronic Engineering And Computer Systems from Bangor University.
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