• Created Test Strategies and managed test teams for 2 Green Field projects.• Managed 9x off-shore and 6x on-shore testers spread over 6 teams.• Managed the Validation cycle of releases so they adhered to the companies Software Operating Procedures and Work Instruction. This was to ensure that auditing of the company was successful.• Participated in Leadership/Steering meetings and Working Groups to continue to improve Test Engineering and raise product/project risks to stakeholders.• Participated in two Working Groups, one that looked at improving the test engineering onboarding experience and the second aimed to improve integration testing through cross-team communication and collaboration early in the SDLC.• Traveled to Bangalore to coach off-shore testers in Test Engineering and Validation activities.• Implemented new Test Engineering working practices to improve transparency to stakeholders though test reporting and planning with the aim of more informed decision making.• Carried out test planning, estimation, and resources for the upcoming release and continued to highlight risks during the SDLC.• Represented Test Engineering in Stakeholder meeting to give progress updates and highlight risks.

•Created, documented and managed the implementation of test strategies for automation, performance, estimation, and a cross-team strategy to improve testing.•Reshaped the test recruitment process and introduced a new induction process that ensured the right candidates and right knowledge was transferred in a short timeframe.•Responsible for ensuring a team of testers carried out test activities to a sufficient level of quality on a number of company flagship products.•Volunteered to work with the HR team to champion a new performance review process (Share, Learn and Unlock). Presented the testing team’s flavor of SLU at the company monthly meeting.•Worked closely with the CR team to reshape the testing within the team with the aim to improve visibility, speed and quality of testing.•Completed impartial reviews of other departments testing and gave recommendations for improvements.•Supported team members in setting personal/company objectives and managed them throughout the year with a final year-end review.•Created and implemented a strategy to improve the tester’s knowledge on security testing using training sessions and an Open Web Application Security Project (OWASP) quiz.•Recommend to the Global Operations Director team promotions, end of year salary/bonus payments and carried out probation assessment and disciplinary action.•Volunteered to work on a new innovation team to champion the new company wide innovation process. Helped in innovation meetings and spreading the word.•Responsible for cross-charging team members, raising PO requisitions, training requirement proposals and costing.•Continually assessed and updated current team process in regards to working from home policy, reporting sickness and holidays, training and induction, and test activities.•Evaluated Session Based Testing and created a strategy to fit SBT into the test team’s current way of working that matched the test/development methodologies in use.

Mobile Interactive Group Ltd was purchased by Velti in November 2011. I continued to work with the company after the buyout....Cont from below• Involved in the maintaining and refining of Agile processes. Holding stand-ups, participating in planning meetings, sprint/project retrospectives and story writing.• Wrote, maintained and executed manual test cases using exploratory testing and traditional test case execution.• Involved in writing the Agile story cards (requirements) during planning sessions and writing the acceptance criteria.• Prioritised requirements for automation. Wrote, maintained and ran automation test cases. Setup and configured an automation suite and trained other testers to use it. Demonstrated the tool to the US QA Director for proposed use across the company.• Evaluated Agile project management tools. Setup, configured the selected tool (Pivotal Tracker) and trained Developers, Product Manager and Testers in its use.• Wrote testing documentation and templates, including company wide test strategy, product test plans, test exit reports, testing heuristics guide, and a guide to Agile methodology.• Organised social activities for the Technology team, paintball, Go-Karting, and Quad Biking. Made sure the stationary cupboard and kitchen were stocked, watered plants, and completed a term as a Fire Warden. General point of contact for office supplies. Orgainised Halloween and Christmas decorations, dressed up as Father Xmas for the Tech team secret Santa.

• Joined MIG as a Senior Tester and setup the testing processes while also testing multiple products for O2. After 6 months became the QA Manager and started recruiting a test team. The role is hands-on and involves testing products as well as managing a small test team.• Tested products on a daily basis while managing the test team. This involved being part of a development team joining in stand-ups, planning sessions, sprint retrospective, carrying out the manual and automation testing, raising and verifying bugs, communicating testing progress to the Product Manager.• Tested an SMS Gateway, O2’s millennium dome mobile phone interactive experiences, iOS apps for I’m a celebrity get me out of here, Dancing on Ice, Big Brother, XFactor and Let’s Dance, mobile website builder tool, various front end interfaces and APIs, mobile sites for NewLook and Avios, JustGiving charity donation platform, Orange networks bright top-ups platform, Qizimo and SMS based quiz, SMS refund platform, SMS premium payment platform and many others.• Wrote job specifications, coordinated with HR and recruitment agencies, carried out telephone and face-to-face interviews. Wrote candidate tests to evaluate candidate skills during face-to-face interviews.• Tested on a variety of desktop platforms and mobile devices. Wrote Wiki's on how to jailbreak iOS and android devices for automation testing. Worked with Mac and Windows OS.• Built up a team of testers with a peak of 4 onsite and 1 offshore tester. Trained and mentored team members in Agile and Testing processes, automation and testing tools.• Held annual performance reviews, wrote the review documentation, set performance targets, training targets and held bi-annual progress meetings.• During the change from waterfall to the Agile methodology I was involved in figuring out where testing practices sat within the Agile framework. ....Cont above

• Tested middleware for mobile phones running on Symbian and Microsoft OS.• Raised defects and tracked them through to verification on Lotus Notes.• Worked in a team and on my own as required.• Created and updated test case documentation using Word.• Communicated to development and product managers the status of quality of the product under test. • Demonstrated defects to the developers when required.

• Tested the software that ran on PDA barcode scanners used in warehouses.• Raised and verified defects using Lotus Notes.• Created and maintained test case documentation.

• Providing ‘intelligent’ testing in a high tech environment for Reuters Dealing 2000/3000 systems. ISO9001 testing environment with 70 keystation’s mimicking any banking situation.• Software installation and hardware set-up of testing sites.• Macro script writing for our internal Response Analysis Tool (RAT).• Test Script and Functional Specification writing.• Unit, Integration, System, GUI, Load and Performance testing.• Rotation within RCP to test products in other departments, including web applications for the automotive division, and designing, programming and testing an internal web site viewed by Reuters.

• Started as customer service team member helping external customers to run games on the PC based systems and consoles. Moved into acceptance testing which involved games testing, documentation and quality control, team leadership and hardware/software set-up across a number of formats.• Tested games on Mac, PC, Nintendo, Megadrive, and Playstation. • Team Leader for a number of European wide games, including Dungeon Keeper, Theme Park World and FIFA. The teams would consist of 4 to 7 people• Defect reporting, evaluation of English and European concerns. Liaising with product managers to clarify if a game was shippable and discuss remaining defects.• Set-up hardware for product testing and multiplayer testing over LAN/TCIP, Modem and Serial.• Quality Control on documentation, packaging and marketing material.• Ensuring the security of software is maintained throughout the testing process.• Part of a customer service team supporting external customers trying to run Electronic Arts games. Answering queries consisting of general information and technical hardware and/or software problems.