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Leader of IBM iX Canada. Over 20 years of experience in designing and delivering digital experiences to delight our clients. I succeed by combining deep industry knowledge with digital expertise, enabling my clients to drive their business forward and deliver amazing experiences for their customers and their employees. I believe the best leadership is achieved by inspiring innovation and creating growth through vision and collaboration.In my work I've engaged with clients in over 15 different countries and across a range of industries, including Travel and Transportation, Financial Services, Health Care, Public and Retail.
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Lead Client PartnerIbmToronto, On, Ca -
Partner, Ibm Ix Canada LeaderIbm Ix May 2023 - PresentToronto, Ontario, Canada -
Partner, Digital Experience Practice LeaderIbm Ix Jan 2021 - May 2023Toronto, Ontario, CanadaCreate and lead digital experience transformation programs in partnership with our clients. Lead a 120 person strong practice of Designers, Architects, Developers and Agile delivery leaders to envision and design digital experience solutions to meet client's business challenges and opportunities.
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Associate PartnerIbm Ix May 2016 - Dec 2020Toronto, CanadaSenior member of the IBM iX management team, focused on skills development, talent assessment and services innovation.Notable engagements:- Agile Digital Garage for Consumer Mobile and Web application transformation at a major Canadian Airline- Led a "first of a kind" cloud based mobile payments system design and implementation for Apple Pay, Google Pay, Samsung Pay support at a Canadian Debit network
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Senior Managing ConsultantIbm Canada Dec 2009 - Apr 2016Interactive Experience And MobileAdvise clients on kiosk, web and mobile self-service strategy and solutions, identify new business opportunities, build new business relationships. Lead the development of proposals, including needs analysis, solution design, pricing, and contract negotiations. Member of the practice’s management team, responsible for attainment of business objectives including revenue, utilization, individual performance, and talent development.• Led multiple customer workshops on self-service and customer experience, developed strategic plans for clients including business objectives, gap analysis, prioritized requirements, high level solution, roadmap and recommendations.• Successfully developed and sold self-service check-in asset to clients in the air transportation sector, achieving a dominant market position with over 20 clients.• Transformed airline check-in self-service asset from kiosk centric to a multi-channel approach encompassing kiosk, web and mobile channels. Drove a re-design of the solution from a legacy C/Java based client server solution to a thin client and JEE model.
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Delivery ManagerIbm Canada Aug 2006 - Dec 2009Self Service Solutions PracticeOverall responsibility for practice’s successful delivery of self-service solutions to clients. Establish delivery strategies and provide direction to project managers. Responsible for practice’s attainment of utilization objectives, skills development and capacity management.• Managed $10M+ portfolio of software development projects.• Established standard project portfolio reporting cadence, templates, and metrics allowing management to quickly identify issues and take corrective action.• Designed fractional resource assignment and tracking model, enabling the practice to anticipate upcoming availability, maximize efficiency and exceed utilization targets.
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Project Office ManagerIbm Canada Sep 2003 - Jul 2006Self Service Solutions PracticeEstablish and improve the practice’s project management processes and methodology.Built up a team of project managers, introduced project management concepts to the practice and managed the change to solution delivery led by project managers.Provided ongoing direction to team on delivery best practices, developed progressive enhancements to project management processes and tools.
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Project ManagerIbm Canada Sep 2000 - Jul 2006Ibm Global Business ServicesResponsible for the successful delivery of application development projects on time and on budget, including:• Recovery of an airline self service check-in project which was well behind schedule and over-budget. Rebaselined scope, schedule and budget, developed plan for recovery, achieved client and management team agreement and successfully delivered to the plan. • Performance Measurement System for a major Canadian bank, providing static and OLAP Reporting against the Performance Measurement Data Warehouse. Team comprised of 20 client and 10 IBM resources over 14 month duration. Developed business case, solution design and led development, testing and implementation phases.• B2B order management site for a major consumer electronics manufacturer allowing retailers to submit orders on-line and check order status. Managed a team of 30 resources and a budget of $2M over 10 months.
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Lead ArchitectIbm Canada Jun 1996 - Aug 2000Lotus Notes PracticeDesigned, developed and implemented Lotus Notes based solutions including:• Specification Sheet Application for a major Canadian retailer enabling suppliers and buyers to negotiate product specifications and costs.• Public web site and medical professional collaboration tools for a consortium of five Greater Toronto Area hospitals. Winner of the Canadian On-line Product Award for the Best New Consumer On-line Product in the Heath/Medical Category.• Lotus Notes infrastructure implementation for a major Canadian financial institution.
Simon Rucker Skills
Simon Rucker Education Details
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Bachelor Of Applied Science (Basc)
Frequently Asked Questions about Simon Rucker
What company does Simon Rucker work for?
Simon Rucker works for Ibm
What is Simon Rucker's role at the current company?
Simon Rucker's current role is Lead Client Partner.
What is Simon Rucker's email address?
Simon Rucker's email address is si****@****ers.com
What is Simon Rucker's direct phone number?
Simon Rucker's direct phone number is +1 914-499*****
What schools did Simon Rucker attend?
Simon Rucker attended University Of Toronto.
What skills is Simon Rucker known for?
Simon Rucker has skills like Solution Architecture, Project Management, Project Delivery, Management, Consulting, Program Management, Business Analysis, It Strategy, Business Development, Information Technology, Integration, Strategy.
Who are Simon Rucker's colleagues?
Simon Rucker's colleagues are Kevin Randolph, Seshadri Guruginjakunta, Sangeeta Tiwari, Cristiano Vileno ®, Marcela Gutiérrez Díaz Infante, Esposa Elaine, Mario Biffi.
Not the Simon Rucker you were looking for?
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Simon Rucker
Senior Digital Analytics Consultant (Web Analyse/Conversion Optimierung) @ Converlytics Gmbh & @ A Wie AtlasConstance -
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Simon Rucker
Highly Experienced Rrp / Ngp Innovation Consultant (Tobacco, Nicotine And Cannabis Sectors)Greater London1seymourpowell.com
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