Support financial performance and mission alignment monitoring of portfolio of ~50 affordable housing properties.

• Coordinate various facets of SPU's project delivery processes on inter-agency and inter-governmental capital projects• Support various financial management tasks for capital projects including budget preparation, spending plan forecasting, billing and invoicing, and accounting error resolution• Extensive data analysis work on project finances to analyze financial anomalies and track budgets• Researched and developed budget tool to improve spending predictions during project construction• Work independently to deliver project materials such as invoices, contract updates, purchase orders, project maps and other materials• Work within a multi-cultural workforce to serve diverse customer base and deliver rate-payer value

• Served in Seattle Public Utilitie's Project Delivery and Engineering Branch, Major Interagency Projects team• Helped coordinate SPUs project delivery processes• Work closely with project managers to produce projects' deliverables• Analyze and critique projects' financial reports and assist project managers with billing and dispute resolution• Organize and coordinate project team meetings• Visit project sites

• Supported In Motion program with analysis of survey results, development of marketing materials, social media outreach, maintain website, and reporting on program results and other duties• Supported other Transportation Demand Management projects at Metro helping stay on project schedule, producing reports, managing meetings with stakeholders, and producing project literature• Reviewed and helped write comments on SEPA reports and transportation master plans

• Organized meetings of U-PASS Student Advisory Board• Researched process for implementing board initiatives• Responded to customer inquiries regarding U-PASS

• Coordinated with over twenty coalition partners to set up voter contact events• Managed and coordinate campaign outreach data for 50,000 attempted contacts from both campaign voter outreach events and coalition partner events• Organized community and neighborhood events to promote discussion of 2016 Seattle Housing Levy

• Managed constituent correspondence • Handled constituent case work• Exercised customer service skills as I astutely and diplomatically handled constituent concerns both in person, over the phone and in writing • Participated in legislative strategy sessions

• Managed voter outreach effort for entire campaign• Recruited and scheduled volunteers for phone banks• Helped reach over 9000 voters and pass measure by slim margin in off year election with conservative voting population

• Answer a high volume of telephone calls and assist walk-in visitors• Process legal documents that come in through the mayor's office

• Recruit, schedule and train volunteers for Ride Transit Month• Plan and implement outreach schedule for Ride Transit Month program

• Planned and managed outreach variety of outreach events including tabling at fairs and issue forums• Created and maintained database for outreach effort to track voters reached and volunteers• Researched past campaign data to draft campaign field plan• Helped develop and monitor timeline for tracking general election field program• Assisted in marketing efforts including designing flyers for intern program and developing content for web

• Organized advocacy campaign for Washington Voting Rights Act• Planed phone banks to advocate for WVRA and participate in lobbying effort in Olympia• Successes include leading intern team in recruitment volunteers for phone banks which reached over 5000 voters.

• Led classes on reading and writing material of SAT. Worked with other teachers to develop more effective curriculum material. • Taught students skills of organizing writing, critical reading and analysis, and formal English grammar• Successes include increasing students’ scores by 40% over 10 week period.

• Collaborated with high level managers to construct Management Information System for program.• Lead streamlining of risk reporting system.• Successes include completion and implementation of an MIS webpage used by managers of the program for their weekly program updates. Made risk reporting system more accessible and usable for project leads.

• Coordinated approval of hundreds of diplomatic clearances for foreign government aircraft.• Worked with and was responsible for safeguarding classified materials including state department cables and reports from various intelligence agencies.• Worked with senior foreign service officers to draft twice daily briefings that gave senior officials latest updates on global political-military happenings.

• Worked in a bilingual environment• Incorporated user-friendly technology into a start-up company's operations• Worked with supervisor and other interns to build Chinese grammar wiki, test teaching tools, and evaluate teachers.

• Office support tasks including: receiving visitors, answering email and telephone inquiries, entering data, updating data spreadsheets (Excel), processing statistical data.