Global Account Manager
CurrentPresident's Club 2023President's Club 2022100% 2021President's Club 2020100% circle 2019As a Global Account Manager for IDC, I develop and implement effective enterprise-wide strategies to improve the value delivered by our products and services. I manage major account-sized client accounts to increase customer happiness, retention, and account growth. With a focus on forecasting accuracy, I build strong relationships with customers and identify upsell and cross-sell opportunities. I utilize data analytics to forecast accurately, stay informed about industry trends, and negotiate contracts to drive sales. With a proven track record of meeting or exceeding sales quotas, I have excellent communication, negotiation, and interpersonal skills.