Simon Taylor Email & Phone Number

Scottsdale, Arizona, US

PacketWatch is a US-based boutique cybersecurity firm focused on incident response and digital forensics (DFIR), managed detection and response (MDR), and advisory services utilizing their proprietary PacketWatch network-based threat hunting platform.​

Mount Laurel, New Jersey, US

Since 1968, The Society for Information Management (SIM) has been a community of thought leaders who share experiences and rich intellectual capital, and who explore future IT direction. Currently, SIM has more than 5,000 members across 45 chapters throughout the U.S.The Arizona Chapter of SIM strives to strengthen professional communications among members.

Independent Information Technology and Information Security consultant with over 30 years of success and achievement in both global enterprises and smaller-scale technology companies. Highly experienced in building and managing mission critical IT services at scale, and developing world class IT teams, within highly secure, resilient and regulated.

London, GB

• North America business development, Product Management, and Consultant to the Board of Glasswall Solutions, the award-winning UK cyber-security start-up.
• Created a unique and innovative go-to-market strategy for accessing the Large Enterprise market; conducted extensive market research, developed a detailed business plan and gained Board approval.
• Developed a pragmatic, differentiated and market-oriented product roadmap to capture market share.
• Drove a successful sales pipeline with a number of major global companies and channel/OEM partners.

London, GB

• Accountable to the HSBC Americas CEOs/COOs for all IT Operations serving a $14bn business across 7 countries, 60,000 employees, 3,000 branches and 13,000 ATMs; responsible for 2,000 IT Operations staff, 10 major data.
• Transformed the region to deliver the best year-over-year service quality and availability figures in HSBC.
• Drove over-achievement of sustainable cost save targets by 30%, while supporting a 25% increase in business volumes and continued transformation of major business systems and Agile applications.

London, GB

• Globally accountable for all IT Operations products and services supporting HSBC's $16bn Commercial Banking & Payments businesses, plus Global Functions; including Risk, Compliance, Finance and HR.
• Instrumental in aligning HSBC IT Operations, an inherently shared service, with individual business lines by instituting an innovative, fully accountable Relationship Management and DevOps model.
• Attained the top business partner satisfaction scores from Commercial Banking among all business lines.

London, GB

• Pioneered a global Product Management function within IT Operations to drive business-aligned strategy, standards and governance of all user-facing technologies at HSBC; spanning desktop, telephony, video, mobile.
• Drove a new global Contact Center technology transformation strategy enabling unprecedented business innovation and delivering significant cost savings of over $13M to the retail business.
• Introduced innovative ‘Bring Your Own Device’ (BYOD) and Mobile Device Management technologies into the company, allowing the business to rapidly and securely adopt tablet solutions.

London, GB

• Responsible for the development, execution and operations of all telecom, networking, security, voice, video, collaboration, desktop and Windows Server technology for the 14 countries of the HSBC Latin Americas region.
• Built a single, cohesive and highly effective regional team from former disparate, country-oriented operations.
• Consolidated local contact center, telephony and network facilities into standardized, scaled and resilient infrastructures within the Mexico Tier 4 regional data centers.

London, GB

• Responsible for the governance, architecture and standards of the $650M global voice and data telecoms function across the 80+ countries of the HSBC Group.
• Developed a standardized charge-back methodology within the new IT Shared Services Organization.
• Created a ‘5-Year Strategy’ for all areas of telecoms technologies throughout the HSBC Group.

Suite 300, Scottsdale, US

• Directed Hypercom’s payment technology product development road-map and global engineering resources across development centers in the US, Russia, Latvia, Australia and Latin America.
• Drove business profitability by devising an integrated strategy to enter the $600M global wireless POS market, securing approval and investment from the Board.

Suite 300, Scottsdale, US

• Full P&L responsibility for the $30M Network Systems division, reporting directly to the Group CEO. Built and led a multidisciplinary team covering finance, operations, marketing, manufacturing, product development.
• Devised a comprehensive business plan that led to a 20% year-on-year bottom-line performance improvement, whilst delivering an aggressive and innovative Internet-based product portfolio.

Suite 300, Scottsdale, US

• Led the global networking product development team, driving process redesign and optimization. Managed the division’s financial objectives and business strategy as part of the executive management team.
• Received the ‘President’s Club’ award for creating a new business strategy to capture share of the $300M North American transaction-transport market through implementation of an innovative business strategy leveraging.

London, GB

Drove the planning, management and development of HSBC’s ‘Global Data Network’ – one of the largest private data networks in the world, connecting 9,000 locations in 83 countries.

London, GB

Led the introduction of a new global standard networking technology to replace the existing world-wide legacy network, capable of supporting all current and emerging applications over an expected 10-year lifetime.

Driving business expansion into Hong Kong, India and Thailand through direct sales and indirect channels. Created a start-up business for the design, implementation and support of structured cabling systems and LAN products to the Financial Services industry. Quickly developed a reputation for high standards and quality, winning numerous blue-chip accounts.

Built a cross-functional team of pre/post-sales technical support, hardware/software development and product support for the Messaging Technologies business unit. Took the division through a management buy-out (MBO), including business plan creation and securing venture capital.

Led the product support and software development team within the telecoms business unit.

Pre/post-sales support and project management to a number of major international accounts for text messaging products.

Pre/post sales support to customers worldwide on voice/text messaging and office automation products.