At Concentrix, we build software products & platforms that enhances Customer Experience (CX) for the world’s best brands. Our transformative solutions are powered by automation, analytics & artificial intelligence to solve exciting CX challenges. Our product R&D teams use design thinking, secure engineering practices and lean-agile methods to create unique intellectual property and produce high-quality, secure & intuitive solutions.• Managing staff recruitment across 15+ countries • Managing a TA team, through a direct line and matrix reporting structure: performance, development, workload and allocation management; hiring and onboarding new TA staff • Tracking, analyzing TA metrics and developing cutting-edge and cost-effective recruitment strategies and programs • Stakeholder management: regular reporting into the business on demand vs delivery, progress, challenges, and strategy for difficult markets • Ensuring delivery of outstanding candidate and hiring manager experience • Vendor management: RPO, recruitment agencies • Employer branding • Partnering with the Sourcing team, PS/Centers of Excellence, to ensure delivery against strategic business imperatives and to meet business needs • Supporting Employee referral programs, internal recruitment, internal mobility and relocation • Keeping abreast of market trends and demand impacts the company’s ability to attract competitively candidates

IT Explorers helps global clients scale up by establishing their own IT teams in Poland or leveraging tailored Near- / Offshore delivery models. Our scope of support consists of:Human Resources Management• Recruitment• Employer branding • Onboarding• Training and development• People and Culture• Benefits Administration• Communication• Legalities and administrationReal Estate Services:• Office Space Advisory• Office Management• Assets ManagementFinance• Accounting Ledgers• Payroll• P&L Management

•Overseeing recruitment full-lifecycle•Preparing and presenting reports in front of board members•Building brand-awareness and employer branding•Staying up-to-date on labour legislation and reacting with the company's internal procedure changes accordingly•Handling whole needed HR documents (Offer Letters/ Contracts/ Leaves/work certificates, personal files, etc.)•Defining and conducting the onboarding process•Managing cooperation with vendors (Recruitment Agencies, Job Boards, Event Companies, Employee Relocation Service, Payroll service, Lawyer attorney, Healthcare and Benefits Multisport etc.)•Others depends on the current company needs

• Taking ownership of end-to-end recruitment funnel: from creating pipelines, evaluation forms, questionnaires, sourcing to interviewing (functional & competency) and delivering offers.• Creating solid sourcing strategies (direct search)• Developing great working relationships with hiring teams & senior managers across the Engineering Department.• Acting as a trusted advisor/partner in everything related to hiring.• Lead & execute strategic quarterly goals (OKRs) across process quality and other areas of Talent Acquisition

• Taking ownership of end-to-end recruitment funnel: from creating pipelines, evaluation forms, questionnaires, sourcing to interviewing (functional & competency) and delivering offers.• Creating solid sourcing strategies (direct search)• Developing great working relationships with hiring teams & senior managers across the Engineering Department.• Acting as a trusted advisor/partner in everything related to hiring.• Lead & execute strategic quarterly goals (OKRs) across process quality and other areas of Talent Acquisition

Providing an end2end recruitment process for various positions.

Responsibilities:•Defining strategies, priorities, and process improvements•Updating current and designing new recruiting procedures•Keeping track of recruiting metrics (e.g. time-to-fill and cost-per-hire)•Supervising the recruiting team and reporting on its performance •Conduction internal recruitment process•Analyze turnover and retention rates to forecast hiring needs•Work closely with other regional recruiting leads to improve upon existing programs and develop the innovative strategy around finding top talent•Others depends on the current company needs

Responsibilities:•Overseeing Human Capital management as well as recruitment full-lifecycle•Improving service quality through data analysis, putting in place required action plans•Defining and conducting the onboarding process•Performing all operational activity needed to maintain high employees/contractors productivity•Prepare and analyses reports for Top Management•Close cooperation with Hiring Managers•Others depends on the current company needs

Responsibilities:•Overseeing recruitment full-lifecycle•Managing team of 2 recruiters •Managing kick-off calls with the Hiring Manager to discuss job requirements •Posting offers on the Job boards portals and other channels •Dealing with the candidates until her/his first working day•Keeping high quality of service, meeting SLAs targets•Preparing weekly reports for Hiring Managers•Others depends on the current company needs

Responsibilities:• Developing cooperation with a corporate customer located in Cracow via mail, phone, face-to-face interactions • Acquiring new customers from Malopolskie voivodeship• Providing recruitment projects for engineering positions from particular fields such as (Java Web Developer, Frontend Developer, Developer in Test, QA Engineer, C++ Developer etc.)• Active candidate sourcing (LinkedIn, Goldenline, Xing, X-ray search, Talent Mining)• Conducting Face-to-face and telephone interviews• Employees management (fourteen engineers)• Cooperating on a daily basis with the Administrative and Human Resources departments• Building professional company image to prospective employees and clients• Others depends on the current company needs

Responsibilities:• Acquiring new customer from particular provinces (Podkarpackie, Małoposkie, Śląskie), via mail, phone, face-to-face interactions • Providing customer services( across Poland)• Representing the company at job fairs• Reaching monthly sales targets• Conducting recruitment projects for engineering positions from particular fields such as (Shopping, Maintenance, Quality, Logistics, H&S, Technical Departments, Production optimization, Production processes)• Managing end to end recruitment process

Responsibilities:• Acquiring new customer via mail, phone and face-to-face contact• Representing the company at job fairs and conferences• Building long-term relationships with clients• Being a single point of contact for customers• Realization of individual and team sales targets• Working in the SMEs sector, as well as big corporates

Responsibilities: • Acquiring new customer via mail, phone and face-to-face contact• Representing the company at job fairs and conferences• Building long-term relationships with clients• Being a single point of contact for customers• Realization of individual and team sales targets• Working in SMEs sector (construction companies, factories, hotels, coffee shops, cleaning companies, call center etc.).

Responsibilities :• Acquiring new customer via mail, phone and face-to-face contact• Representing the company at job fairs and conferences• Building long-term relationships with clients• Being a single point of contact for customers• Realization of individual and team sales targets• Working in the education market (universities)

• Acquiring new customer via mail, phone and face-to-face contact• Representing the company at fairs and conferences• Building long-term relationships with clients• Being a single point of contact for customers• Realization of individual and team sales targets• Working on industrial and construction market in the SMEs sector

Responsibilities:• Selling and conducting soft skills training (customer service via phone, telemarketing for beginners, advanced telemarketing)

• Overseeing recruitment full-lifecycle • Preparing training materials• Conducting initial trainings (soft and hard skills)• Coaching selected consultants• Providing the required amount of consultants for sales teams: -Sales of new activation Orange and Telekomunikacja Polska S.A (Individual and business client) -Successful customer retention: Orange and Telekomunikacja Polska S.A (Individual and business client)• Providing performance reports

Responsibilities:• Selling Orange services (Customer retention)• Analyzing subscriber accounts• Preparing the best solution• Meeting individual and team sales targets• Working in internal system CRM