Responsibilities include managing, developing and delivering Automotive Training and Development programmes globally, as owner of motoTCS a small and well respected specialist Automotive Training Consultancy.Achievements:Exotic Car Manufacturer - Global Brand and Product Launch Training, Regional Adaptation & Sales Training Programme delivery.Luxury Japanese Car Manufacturer - Europe - New pan European Product Launch Training. Authored complete Dealer Launch Event for compact executive model. - Development of the Customer Experience for European Market and redesign of Training Curriculum to support.Japanese Car and LCV Manufacturer - GB - Academy Trainer, formal and “In-Dealer”, to Sales & Aftersales Accreditation and Product Launch Events. - Lead Trainer for LCV Product and Business Sales Programmes. - Financial Services Trainer to IMI Accredited Programmes.Japanese Car and LCV Distributor/Importer – UAE - Consultancy to improve “In-Dealer” Performance and launch PCP Product (first in region). - Design and delivery of Dealer Staff Training.Commercial Bank – Automotive Partner - Development Consultancy for Finance Renewals Programme. - BDM Training for Manufacturer/Importer finance partners. - Development and delivery of Dealer Finance Renewals Masterclass Training. - “In-Dealer” Performance Improvement Consultancy and Regional Manager mentoring.German Car and LCV Manufacturer - Finance & Insurance Sales and Compliance Training. - Field Mentor to Commercial Vehicles Van Talent Programme

Oversaw the successful running of the Volkswagen PCP Programme, which involved the managing of six PCP Performance Improvement Consultants. Other responsibilities included:- Management of Volkswagen PCP Programme which delivered a seven-fold increase in national PCP penetration.- Driving Dealer Network Performance, process and management controls through the strategic and operational management of the field team.- Management & Development of VWFS Remote Business Manager Team.

As a Lead Training and Development Consultant (SEAT Learning Centre / Volkswagen Group NLC) I liaised with all relevant client departments to develop and deliver training for Sales Advisor, Manager and Administrator roles;- Full Sales Curriculum training development and delivery for the SEAT Learning Centre.- Liaise with key OEM stakeholders to ensure training academy operations supported brand aspirations.- Creating training materials for e-learning package (SEAT “Virtual Campus”) Project Management of - Product Launch events, including “Train the Trainer” programmes.

Dealer Principal with responsibility across the Jeep Chrysler brand.