Developing internal systems and updating websites.Procedural and object-oriented PHP.Python and BASH scripts.MySQL and PostgreSQL SQL scripts.Command line GIT.LINUX systems administration.VMware virtual machine management.M-Files document management system.

Responsible for legal compliance, administration and internal systems.Implemented OSCommerce and later Opencart e-commerce systems for selling B2B online.Payment gateways with Worldpay and Paypal.Managed Google Adwords account and monitored website performance with Google Analytics.

Summer job implementing a team SharePoint Online site.Using SharePoint Designer, InfoPath Forms and PowerApps.Providing 2nd line support for SharePoint calls.

First, second and some third line telephone / remote technical systems support of Warehouse Management Systems (WMS) / Warehouse Control Systems (WCS) for blue chip clients across Europe. The systems supported are based on Redhat Linux or Open VMS with Oracle databases for reporting. Interfacing to PLC systems and ERP systems such as SAP via IBM Websphere MQ.Writing scripts in MS SQL, Oracle SQL and BASH to analyse and fix live data issues. Examining the C++, Fortran and Java product source code to pinpoint bugs to write detailed bug reports with example cases for developers and beta testers.

Contract installations of :Verifone contact-less payment terminals for a major pizza restaurant chainInstallation of advertising video screens for a large supermarket chain

Providing second line support and training for engineers across the Midlands and East Anglia. Writing technical manuals, training courses and maintaining the technical SharePoint for use by the whole company. Training third party contractors.Assisting the managers to ensure the smooth running of the department.Liaising with the R&D department for new and existing products including beta test sites of iPhone, iPod and iPad apps.Onsite installation, fault finding, repair and reconfiguration of mission critical EPOS, hotel, retail and electronic payment systems (EFT). Maintenance and support of a wide range of equipment including PC’s and iPods Touch devices using MDM.Carrying out WIFI surveys and troubleshooting wireless problems.Provided support for:AZTEC EPOS softwareDell PC with analogue and ISDN modemsHP inkjet printersZ300, 309, Z500, 509 and i700 tills with Dallas key readersCitizen, Epson, Orient, Star thermal receipt printers and impact kitchen printersLogwood, QSR and ZKMS Kitchen management systemsSymbol and Motorola 8846, MC50, MC55 hand held terminalsIngenico 7780, i3070, Verifone VX510, VX670, VX680, VX810, VX820 EFT pinpad terminals with serial, Bluetooth and WIFI connections.Motorola and Symbol bar code scanners

Fault finding, repair and reconfiguration of mission critical MICROS EPOS systems.Clients are large chains of restaurants, hotels and leisure sites e.g. airports, casinos, football stadiums and theme parks.Call logging and updating using call handling software Clarify and Tessaract.Engineer call dispatching and job planning.Testing of systems and equipment using client disk images and VMware and Microsoft Virtualisation software. Provided support for:MICROS CAL, E7, RES 3700, Ovation, LES 8700, HMS 9700, Symphony and Concept softwareMICROS Eclipse, PCWS2010, Ultra, Workstation 4 and WS4 LX, WS5, WS5A tills running Windows CE, POSREADY 2009, WEPOSIBM SurePOS 500 tills running Windows 2000 and XPEpson TM-T88 and TM-U220 printers with serial, parallel and IDN interfacesThyron paycell MPT510 and Posmate 110 PDQ terminalsSymbol 8846, MC5040, Motorola MC5590, MC55A, MC70 handheld Windows Mobile terminalsFingerprint scanners and Rochelle caller ID adaptors