Simon Vatcher Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Supporting customers through change and transformation journeys, providing guidance, direction and control to ensure successful outcomes, people and customer experience.

Sydney, New South Wales, Australia

Supporting the CEO's of eftpos, BPAY and NPPA with formation and Integration to Australian Payments Plus.

Sydney, New South Wales, Australia

Leading Avaya for Australia and New Zealand, assisting customers with their accelerated Digital requirements and connecting the employee and customer experience via our SaaS ecosystem

Sydney, Australia

Sydney, Australia

Sydney

Transforming for the future of telco and enabling customer strategies

Sydney, Australia

London

Leading my own practice and focussing on improving the capabilities and possibilities of both small and large scale organisations, through adapting to better preparation and use of IT, changing organisational performance and delivery and building strategies that can provide sustainable repeatable benefit.

UK

Asked by Logica to turn-a-round delivery performance for all of it's Private Sector clients (60 multiple sector clients: Utilities, Gas & Oil, FS, Retail, Telco, Travel and Transport). This required rebuilding failed client relationships, realigning targets and objectives with demand, recovering delayed and late projects and programs, improving P&L.

London, United Kingdom

Led a consultancy practice supporting organisations in review, redesign and implementation of varying service functions, models and capabilities to improve end to end delivery, TCO, support business challenges and growth and to redevelop offerings to various markets/clients.

London/NY/Asia

Requested to improve delivery to Fujitu's largest and only global account. Initially led Technical Operations, then global delivery (as Director level CIO) and also to help in the completion and integration of transforming the IT estate to 30k users. Inclusive of setting up global DC's and COE's, managing resources in 100+ territories, consolidation of a.

UK

Undertook a review of Private Sector clients and performance to initiate programs of improvement in both service line and account delivery. Performed detailed analysis of account financial and operational performance, improved vendor/partner commercial arrangements and reduced numbers and implemented new reporting practices to generate improved reviews and.

London, United Kingdom

Recovered an ailing transformation and turned around an under performing delivery organisation to the satisfaction of one of the UK's largest retail banks.

London, United Kingdom

Long term employee of CSC from Technical Director on the JPMC account, then picking up wider FS accounts and services before then managing a portfolio of Private and Government sector clients. Large scale multi-region people development and management, C-level client engagement, sales of new services and capabilities and Delivery to user estates numbering.

London/NY

Initially a DBA and Systems administrator before transitioning to Management and then joining the JPMC/CSC fast track Director programme, becoming a Director in 1999.

South London And Exeter

Led the delivery of new systems and legacy technology for provision and development of telephony and cable services to 500k+ people. Created new applications and programs to develop services and provide sales, head end staff, front and back office teams the capability to deliver seamless services.

South London

Ingres senior DBA and Infrastructure Manager, managing a team of 14 staff supporting the delivery of Business & Residential telephony and Cable TV services to 100k+ people. Developing applications services, working with all relevant end user and business teams providing them with the services to provide an excellent client experience.

UK

On leaving college (and in fact in parallel to, for 6 months) I started as a junior operator at Bristow Helicopters supporting VAX/VMS, Sequent platform C infrastructure and operation of a 500 user environment moving from VDU to PC based desk top. Duties included backups, maintenance of kit, hardware and software upgrades, physical support of new cabling.

UK

Started as a Telesales clark supporting a call centre before moving to Hoskins group as a junior operator. This was whilst also attending college, both three days a week and also for night classes.