Helping to support the existing infrastructure and defining requirements for new applications. Working closely with other technical teams to help provision and successfully deliver future environments. Specific responsibilities include ensuring servers and subsequent data is secure through identifying and resolving vulnerabilities. Maintaining system integrity by responding to technical infrastructure alerts. Organising maintenance windows by working with business and product owners in addition to delivering housekeeping services for servers and databases. Working with the product and development teams to help ensure that systems are kept secure. Finally trying to ensure that there's a constant availability for the technical resources and assist with configuring alerts when required.

Front door support of all BU and Service Provider activities encompassing endpoint security, network security, perimeter security and data security to ensure a consistent state is maintained across the enterprise. Review of requested security policy changes to in scope security infrastructure with recommendation to management for approval and implementation using SOPs. Providing reports to management regarding the effectiveness of security policies, monthly changes and making recommendations for the adoption of new policies, procedures and technologies as required. Maintain monitoring of in scope security infrastructure along with responding to operational alerts from the monitoring system.

I worked as an IT Service Desk Analyst and took part in a 24/7/365 shift environment (4 x on / 4 x off) supporting both internal users and customers on a global scale. Technical responsibilities included adding users to relevant groups in Active Directory (AD), unlocking AD accounts and resetting passwords. Resolving Citrix related queries by using Citrix Metaframe XP. Administering Guestbridge Cisco Wireless Console in order to setup users with Wireless access and resolving a number of desktop related issues in Microsoft Office and Windows XP/7 (mapping network drives, adding printers and browser related troubleshooting). Also required to perform UNIX support for depot users across the globe.

Recart specialises in Executive, Technical and Engineering Recruitment. Our Consultants encompass the knowledge and experience that is necessary to facilitate our success within an array of technical specialties. Information-sharing and research are incorporated into every role that dictates it. Recart believes in delivering practical advice and solutions by fully understanding our market place and industry. I specialise in working with only the best organisations across a variety of industry sectors including Oil & Gas, Aviation-Aerospace-MRO, Automative-Motorsport, Energy, IT/Telecoms, Transport-Rail, Defence, Engineering, New Media, Retail, Finance & Manufacturing. Specialties: 1st/2nd/3rd Line Engineers, Helpdesk/Service Desk Technicians, Systems Managers, IT Managers, Software Engineers, Infrastructure Managers, Networks Engineers/NOC Engineers, Security Consultants, Project/Programme Managers, Telecoms Specialists, Business Analysts/Business Systems Analysts, Technical Architects, IT Directors, Pre/Post Sales Consultants and CTO’s.

I worked in the Infrastructure market place representing IT Support /Infrastructure related candidates across the board. Worked with Clients over a number of industry sectors.

Travelled to Peru, Bolivia, Argentina, Chile, NZ, Fiji, Australia, Singapore, Malaysia, Thailand & Vietnam. Highlights of trip included a five day Salkantay Trek to Macchu Picchu, seven days in the Amazon Rainforest, four day Trek around Chile’s Premier National Park Torres Del Paine. Diving in Poor Nights Islands, New Zealand, Taveuni (Garden Island) Fiji & The Great Barrier Reef, Australia. Learnt Spanish in South America then used it to travel throughout the continent. Did all my PADI Certifications including my Divemaster Training in Malaysia. Worked as a Divemaster for Quiver Dive team.