Simon Ward Email & Phone Number

Thatcham, England, United Kingdom

Driving business strategy and value through delivering business process and system improvement.

London Area, United Kingdom

Spiff the world's leading Sales Commissions platform, responsible for understanding complex sales commission plans across Enterprise and Mid-Market customers, building solutions that accelerate time to value. Leveraging a project management skillset that ensures implementations are delivered within agreed project timelines, thus driving customer satisfaction and performance improvements across Professional Services.

United Kingdom

Senior Technical Consultant for XANT, with responsibility for implementing XANT's Sales Engagement platform for the worlds leading Enterprise organisations. Lead customer workshops to understand customers strategic goals, business challenges and process, translating complex business problems into solution designDelivering transformational results, accelerating customers time value, as demonstrated by driving efficiency gains exceeding 30%, adoption consistently above 85% and NPS above 8.

Reading, United Kingdom

Reading, United Kingdom

Uxbridge

As the Senior Account Manager, I was responsible for managing the relationship of leading B2B technology clients. Encompassing budgetary control, bid, set up, execution and closure, consistently achieving and exceeding revenue and margins targets. To support these programmes I successfully selected and lead cross-functional and geographically dispersed teams, consistently meeting project milestones, driving client retention, loyalty and growth. Interfaced with key client senior stakeholders, at C level, to optimise programme performance and deliver transformational results.

Uxbridge

Achieved accolades for service excellence from clients, which procured more profitable long-term business relationships, achieving year on year revenue and margin growth. Met 100% of all project milestones, driving programmes operationally, promoted to Senior Account Manager for high levels of contribution and success.

Uxbridge

Was responsible for the growth and development of client programmes at Harte Hanks. Leading a team of telemarketers and team leaders to meet and exceed business objectives ensuring that key client, financial, operational and quality KPI's are consistently achieved.

Kingston Upon Thames, United Kingdom

Lead a team of customer service professionals and team managers to meet and exceed business objectives ensuring that key financial, operational and quality metrics are consistently achieved.