Simony Andrade Email & Phone Number

Oversee all sales operations functions and manage the Sales Operations Team.Develop and implement strategies and processes to improve overall sales performance and achieve revenue targets.Analyze sales data, market trends, and customer behavior to identify opportunities for growth.Collaborate with other departments to ensure alignment of sales initiatives.Manage relationships with vendors and partners to ensure timely delivery of products and services.Provide guidance and support to Sales Operations team members, and coordinate training and development opportunities as needed.

Provide customer service and account management support services;Identify, validate, and execute opportunities for continuous process improvement;Expedite customer PO's with vendors and manufacturers to meet customer needs and minimize production time;Provide daily sales and administrative assistance to the company; Present reports to Management detailing the sales performance.

Responsible by the interface between Headquarter (Japan), wharehouse (Uruguay), all internal departments, global partners and customers; Coordinating sales operations for the Analytical Division in order to ensure that the communications occurs correctly and effectively; Support public/private customer’s needs since quotation, purchase order issuance, import process, until delivery of goods at customer site;Participating on Public biddings, responsible to issue commercial contracts and invoices;Responsible for developing and presenting sales and turnover forecast;Responsible by market segmentation for more effective and competitive performance, also responsible to issue sales results reports.

• Responsible by the interface between the headquarters of the company (Germany and US), and business partners, coordinating customer service operations of Automotive/Industrial/Chip Cards segment;• Handling cancellations or changes in sales orders and communicating the changes with the related departments; • Coordinating with Planning orders status in order to ensure delivery commitment to customers is met; • Collating and consolidating report on monthly sales performance per sales personnel, per product line and target;• Emphasizing service or product features and benefits, discussing credit terms, quoting prices, and preparing sales order reports.

• Preparing invoices, obtaining billing approval and calculating incoming fees due;• Ensures that billing issues are current and resolved, keeping detailed records of transactions made.• Reconcile billing records and report income projections to management;• Support in month-end closing, calculating billing income and preparing customer statements for the following month;• Participate in audits when necessary.

• Coordination of international trade operations;• Closing costs and preparation of billing documents;• Keep all info updated on Microsiga.

• Review purchase order claims and contracts for conformance to company policy;• Develop and implement purchasing and contract management instructions, policies, and procedures;• Meets with vendors to negotiate improved pricing, product quality, and delivery;• Negotiating and supervising supply contracts and formulating policies with suppliers• Participate in the development of specifications for services, equipments, products, supplies or substitute materials;• Conducts meetings, prepares and presents reports, and provides information to identify purchasing requirements, establish business plans and performance objectives, and report performance against plan and business objectives;• Monitor and co-ordinate deliveries of items between suppliers to ensure that all items are delivered to site/store on time;• Source for new parts, suppliers or sub-contractors when the need arises.

Extension Course, Strategic Business Management

Extension Course, Rhetoric, Persuasive Writing And Public Speaking

Master'S Degree, Marketing And Communications, E-Commerce

Activities and Societies:

Bachelor Of, International Relations