Simoné Abrahams Email & Phone Number

Cape Town, Wc, Za

City Of Cape Town, Western Cape, South Africa

City Of Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Assisting the company by retaining clients through problem solving, client issue resolution and requoting.

Cape Town, Western Cape, South Africa

The focus of this position is to assist & resolve client queries at first point of contact via phone, email or chat.

Cape Town, Western Cape, South Africa

Assisting the company by retaining clients through problem solving, client issue resolution and requoting.

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Assisting the company by retaining clients through problem solving, client issue resolution and requoting.

Cape Town, Western Cape, South Africa

Validating & auditing client's insurance policies & documentation. Assisting with fraud cases and meeting KPIs. Liaising with clients & underwriters to ensure a smooth audit process. Using databases such as Experian, Claims Underwriting & Exchange.

Cape Town, Western Cape, South Africa

Assisting customers, underwriters, the MID & police with their queries via phone & email. Processing emails & auditing documentation.

Cape Town, Western Cape, South Africa

Updating client information, FICA, AML, FACTA & NPS. Performed functions of quality management where I assisted in creating SOPs, training staff, retrieving & quality assessing calls. Upskilled & worked overtime for other departments on Welcome campaigns & auditing documentation.