Simoné Abrahams Email and Phone Number
Enthusiastic and detail-oriented professional with 8 years of experience in customer communications and client support. Proven track record of exceeding expectations in problem-solving, creative thinking, and multi-tasking. Skilled at handling client documentation and queries, ensuring clear communication and timely resolution. Highly commended by colleagues and management for dedication and work ethic.Let's connect! I invite you to review my profile and explore how my skills can benefit your team.
Silver Fit
View- Website:
- silverfit.co.za
- Employees:
- 11
-
Sales And Operations AssistantSilver FitCape Town, Wc, Za
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Customer Service SpecialistTarlen Car-Sharing Feb 2024 - Jul 2024City Of Cape Town, Western Cape, South Africa -
Healthcare ConsultantOptivest Health Services Aug 2023 - Jan 2024City Of Cape Town, Western Cape, South Africa -
Saves AgentConnectaquote Nov 2022 - Jun 2023Cape Town, Western Cape, South AfricaAssisting the company by retaining clients through problem solving, client issue resolution and requoting. -
First Call Resolution AgentConnectaquote May 2020 - Aug 2022Cape Town, Western Cape, South AfricaThe focus of this position is to assist & resolve client queries at first point of contact via phone, email or chat.
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Retention SpecialistConnectaquote Mar 2020 - May 2020Cape Town, Western Cape, South AfricaAssisting the company by retaining clients through problem solving, client issue resolution and requoting.
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Sales RepresentativeConnectaquote Jan 2020 - Feb 2020Cape Town, Western Cape, South Africa
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Retention SpecialistConnectaquote Nov 2019 - Dec 2019Cape Town, Western Cape, South AfricaAssisting the company by retaining clients through problem solving, client issue resolution and requoting.
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AuditConnectaquote Aug 2019 - Oct 2019Cape Town, Western Cape, South AfricaValidating & auditing client's insurance policies & documentation. Assisting with fraud cases and meeting KPIs. Liaising with clients & underwriters to ensure a smooth audit process. Using databases such as Experian, Claims Underwriting & Exchange.
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Customer Service AgentConnectaquote May 2018 - Jul 2019Cape Town, Western Cape, South AfricaAssisting customers, underwriters, the MID & police with their queries via phone & email. Processing emails & auditing documentation.
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AdministratorOld Mutual South Africa May 2016 - May 2018Cape Town, Western Cape, South AfricaUpdating client information, FICA, AML, FACTA & NPS. Performed functions of quality management where I assisted in creating SOPs, training staff, retrieving & quality assessing calls. Upskilled & worked overtime for other departments on Welcome campaigns & auditing documentation.
Simoné Abrahams Education Details
-
Bosmansdam High School12
Frequently Asked Questions about Simoné Abrahams
What company does Simoné Abrahams work for?
Simoné Abrahams works for Silver Fit
What is Simoné Abrahams's role at the current company?
Simoné Abrahams's current role is Sales and Operations Assistant.
What schools did Simoné Abrahams attend?
Simoné Abrahams attended Bosmansdam High School.
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Simone Abrahams
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