As a Logistics Coordinator at TrenStar, I leverage my German language skills and data analysis abilities to support clients' decision making and correct incorrect transactions. I monitor system error queues and communicate with clients via various channels, ensuring that their needs are met and their expectations are exceeded.I have a Diploma in Retail Business Management from the University of Johannesburg, where I learned the fundamentals of retail operations, marketing, finance, and customer service. I have also gained valuable experience in delivering exceptional customer care in the digital and omni-channel environments, working for MultiChoice Group and Digital Solutions Group. I am motivated to learn, grow, and excel in the logistics industry, and to contribute to the success of TrenStar and its clients.