At the Leonard J. Kaplan Center for Wellness, I spearheaded facility operations, emphasizing equipment maintenance and safety standards, which contributed to enhancing member satisfaction. My role as a Student Event Set-up Manager at the University of North Carolina at Greensboro honed my ability to coordinate complex events and lead teams effectively.Currently enrolled in an Advanced Diploma program in Business Administration, I apply a keen attention to detail and strong CRM skills to create exceptional customer experiences. With a foundation in Hospitality Management, my focus is on delivering service excellence and operational efficiency in wellness and event management environments.
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Facilities SupervisorLeonard J. Kaplan Center For Wellness Oct 2023 - Dec 20231.Managed facility operations, ensuring equipment maintenance, cleanliness, and compliance with safety standards.2.Led a team of facility staff, overseeing scheduling, training, and performance to optimize efficiency.3.Coordinated repairs and vendor services, minimizing equipment downtime and enhancing member satisfaction. -
Member Service AssistantLeonard J. Kaplan Center For Wellness Mar 2023 - Oct 2023Greensboro, North Carolina, United States1.Provided excellent customer service, handling inquiries, check-ins, and membership transactions.2.Resolved member concerns promptly, contributing to high satisfaction and retention rates.3.Assisted with promotional events, engaging members and fostering a welcoming community.
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Student Event Set-Up ManagerUniversity Of North Carolina At Greensboro Apr 2023 - Dec 20231.Coordinated the setup and breakdown of various events on campus, ensuring all equipment and materials were prepared and available.2.Collaborated with event organizers to understand requirements and provide tailored support, enhancing overall event experiences.3.Managed a team of student volunteers, overseeing training and scheduling to ensure efficient event execution. -
Event CoordinatorAlice & Fifth Apr 2021 - Aug 20211.Planned and executed a variety of events, including private parties and corporate gatherings, ensuring a seamless guest experience from start to finish.2.Collaborated with clients to understand their vision, budget, and requirements, providing tailored recommendations for menu, decor, and logistics.3.Managed vendor relationships, negotiating contracts and coordinating services to ensure successful event delivery. -
Management InternshipKimpton Hotels & Restaurants Nov 2019 - Nov 2020Miami Beach, Fl, United States1.Assisted in daily operations across various departments, gaining hands-on experience in hotel and restaurant management.2.Supported the management team in planning and executing guest services, ensuring high levels of satisfaction and efficiency.3.Conducted research and analysis on operational processes, providing recommendations for improvements to enhance guest experiences. -
Housekeeping SupervisorThe Capital Hotels & Apartments Aug 2019 - Nov 2019Menlyn, Gp, South Africa -
Front Office TraineeshipProtea Hotel By Marriott Jul 2018 - Sep 2018
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Housekeeping TraineeshipThe Capital Hotels & Apartments Mar 2018 - May 2018Johannesburg Area, South Africa
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Food And Beverage TraineeshipReef Hotels Jul 2017 - Sep 2017Johannesburg Area, South Africa -
Kitchen TraineeshipCrowne Plaza® Hotels & Resorts Jan 2017 - Apr 2017
Simphiwe Mbatha Skills
Frequently Asked Questions about Simphiwe Mbatha
What is Simphiwe Mbatha's role at the current company?
Simphiwe Mbatha's current role is Aspiring Product & Brand Manager | Experienced in Operations & Project Management | Passionate About FMCG & Tech Innovation.
What schools did Simphiwe Mbatha attend?
Simphiwe Mbatha attended Mancosa, International Hotel School.
What skills is Simphiwe Mbatha known for?
Simphiwe Mbatha has skills like Communication, Team Leadership, Time Management, Public Speaking, Microsoft Office, Protel, Concierge Services, Opera Reservation System, Night Audit.
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Simphiwe Mbatha
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Simphiwe Mbatha
Wealth Management Analyst | Private Banking & Advisory | Building Your Financial Legacy | Re5 | Banking L5 | Acfp | Business Analysis L6City Of Johannesburg
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