Simphiwe Mbele Email and Phone Number
A highly motivated individual who is always keen to learn more and improve my knowledge and skill sets. My experience with Customer Care gives me the confidence that I will be able to carry out any task handed to me successfully and efficiently. During my time at SmartWill, I have received a number of compliments about the quality of my customer care. The customers feedback, their appreciation of my attention to detail has been invaluable and I pride myself on my ability in handling complaints, ensuring that there is no future conflicts in the day to day dealings of the business
Cliqtech (Pty) Ltd
View- Website:
- cliqtech.co.za
- Employees:
- 12
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Key Account ManagerCliqtech (Pty) LtdJohannesburg, Gp, Za
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Project AdministratorCliqtech (Pty) Ltd May 2022 - PresentRandburg, Gauteng, South Africa
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Subject Matter ExpertCliqtech (Pty) Ltd Sep 2021 - May 2022Randburg, Gauteng, South AfricaI am a product specialist in customer service and sales. I am the go-to person for training, setup for new recruits. with emails, email signatures, and system training.
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Customer Service ConsultantSmartwill Sep 2020 - May 2022Ferndale, Randburg -
Customer Service ManagerBobcuts Hair Salon Feb 2020 - Sep 2020Johannesburg, Gauteng, South AfricaI help the salon personnel by training and showing them how to treat customers. I visit salons at random and do spot checks and help resolve customer queries on the spot. I assist in running the salon and putting measures in place for a smooth running salon. I give pep talks and motivation to the staff and train were necessary. I talk to the clients and make sure their getting the necessary treatment and get served refreshments.I also reply to online queries through social media and call clients where necessary to get them solutions.
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FrontlinerSpecsavers Maponya Oct 2017 - Feb 2018
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Pay Point ControllerWoolworths Jun 2014 - Jan 2016I used to supervise till operators on delivering outstanding customer service should they require extra help and to push the lines and also plan teas and lunches. Answer customer querries and deliver outstanding customer experience
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AdministratorSorbet Beauty Sep 2013 - May 2014Running the front desk,making booking insuring the beauty therapists are running on schedule while giving out exceptional customer experience. Managing the store day in running from stock management to customer querries and selling of the beauty products in the store.
Simphiwe Mbele Skills
Simphiwe Mbele Education Details
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Data Analysis 2024-03-04 Online Short Course -
Falcon Business InstituteInformation Technology -
Johannesburg Polytech InstituteMatric
Frequently Asked Questions about Simphiwe Mbele
What company does Simphiwe Mbele work for?
Simphiwe Mbele works for Cliqtech (Pty) Ltd
What is Simphiwe Mbele's role at the current company?
Simphiwe Mbele's current role is Key Account Manager.
What schools did Simphiwe Mbele attend?
Simphiwe Mbele attended University Of Cape Town, Falcon Business Institute, Johannesburg Polytech Institute.
What skills is Simphiwe Mbele known for?
Simphiwe Mbele has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Public Speaking, Html, Teamwork.
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