Simphiwe Ndlovu Email & Phone Number

Johannesburg, Gp, Za

South Africa

Longmeadow, Modderfontein

Electron, Johannesburg

• Taking incoming sales calls• Liaising with clients via email and telephone• Processing quotations & Proforma invoices• Follow up of quotes & orders

• Taking incoming sales calls• Doing quotations, Sales and Purchase orders• Follow up of quotes & orders• Invoicing & Credit Notes• Handling returns of items• Stock take and stock control• Sending out drivers

Midrand

Dispatch clerk, administration and customer care. Processing log requests by customer care agents. Liaising with Jacklin Enterprises warehouse in UK for direct dispatches to customers in UK and ROI via Royal Mail and DHL. Compile statistics and reports for publishers. Handle stock control. Liaising with management, suppliers, warehouse, and consultants. General office administration. Customer care (via phone, mail and email) when there is an overflow in call centre and correspondence… Show more Dispatch clerk, administration and customer care. Processing log requests by customer care agents. Liaising with Jacklin Enterprises warehouse in UK for direct dispatches to customers in UK and ROI via Royal Mail and DHL. Compile statistics and reports for publishers. Handle stock control. Liaising with management, suppliers, warehouse, and consultants. General office administration. Customer care (via phone, mail and email) when there is an overflow in call centre and correspondence department. 2006 to 2007 – duties include: Handling UK mail correspondence. Dealing with third parties concerning customer accounts, i.e. ITC and NRB Debt Collectors (South Africa) and CCS Debt Collect (United Kingdom). Processing new orders, payments and cancellations. Assisting with receptionist duties. 2004 to 2005 - duties include: Assisting customers from South Africa, United Kingdom and Republic of Ireland in international inbound call centre. Liaising with customers via phone, email and written correspondence. Handling product and account queries. Processing credit notes and refunds. Show less

GENERAL CUSTOMER CAREHANDLING BILLING ENQUIRIESHELP DESK SUPPORT