Simphiwe Zondi Email & Phone Number

Pinetown, Kwazulu-Natal, South Africa

Pinetown

Provide service to users and systems management, Assist with network and security management.Assist with data storage architecture, Implementation of new equipment, software, technology and with system development. Provide user training on daily applications used and monitor printers, copiers and fax machines.Assist with user management (adding and deleting users, working with emails)Provide high degree of professionalism and end-user satisfaction and work well with… Show more Provide service to users and systems management, Assist with network and security management.Assist with data storage architecture, Implementation of new equipment, software, technology and with system development. Provide user training on daily applications used and monitor printers, copiers and fax machines.Assist with user management (adding and deleting users, working with emails)Provide high degree of professionalism and end-user satisfaction and work well with others.Assist with technical documentation of systems and processes. Assist in creation and documentation of I.T systems and networks. Show less

Pietermaritzburg Area, South Africa

I work as a I.T support engineer.Duties and responsibilities:Operational Support • Test, load, and upgrade computer equipment. • Trouble shooting all software and hardware.• Data recovery and software downloads. • Support of Government Transversal systems i.e. BAS and Persal. • Software and Hardware Support. • Ensuring standards control. Equipment Installation • Processing of requests/applications and progress reporting. • Equipment… Show more I work as a I.T support engineer.Duties and responsibilities:Operational Support • Test, load, and upgrade computer equipment. • Trouble shooting all software and hardware.• Data recovery and software downloads. • Support of Government Transversal systems i.e. BAS and Persal. • Software and Hardware Support. • Ensuring standards control. Equipment Installation • Processing of requests/applications and progress reporting. • Equipment preparation and configuration. • Complete site inspection and preparation. • Implementation audit and change control. • On site customer liaison and training. • Implementation of approved standards and configuration. Maintenance • Maintenance and support with regard to LAN connectivity. • System availability. • Back-up and restore procedure. • Fault management and updating of the ITSM7 fault management system. User Support • Trouble shooting and support and telephonic first line support. • Training and assistance in regard to back-up, restore, virus control, hard drive space, E-mail and Internet. • Basic Application Support and Advice. File Server Support • Ensuring availability of file servers. • Setup and configuration of user profiles and the connection of users to the network services when required. Show less

Pietermaritzburg Area, South Africa

Configuring and Ensuring that all computers are connected to:• Modem Wi-Fi, ensure security and Access to a Wi-Fi • Applying ICT policy, checking computer warranties and writing reports.• Provide IT technical report and IT specification for purchasing IT facilities. • Providing first line support and remote access control support to the users. • Repairing desktops and laptops computers backing up and recovering data. • Setup email accounts and train users for new or… Show more Configuring and Ensuring that all computers are connected to:• Modem Wi-Fi, ensure security and Access to a Wi-Fi • Applying ICT policy, checking computer warranties and writing reports.• Provide IT technical report and IT specification for purchasing IT facilities. • Providing first line support and remote access control support to the users. • Repairing desktops and laptops computers backing up and recovering data. • Setup email accounts and train users for new or upgraded software’s.• Monitor and control internet access and usage. • Installing and maintaining anti-viruses and conduct training on new ICT developmental project, that is compiling training programs and training material for the library services ICT projects. • Train librarians, gaming assistants and cyber-cadet on new equipment and software and how it should be maintained. • Conduct training and prepare report on all KZN librarians and cyber cadet. I was also involved in assisting in the project of migrating from GroupWise email to Outlook email in the department. Show less

Durban

Inservice trainee- Creating Websites and Supporting hardware & software for schools.